Not able to retrieve my emails or get to my contacts using outlook.

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D

Dan K O

I've been using outlook for over 4 years and discovered that I was unable to asset my emails or contacts. The account was sst up using a POP3 account from my internet account (Roadrunner) to outlook. How can I reset my account?
 
R

Russ Valentine

"unable to asset my emails or contacts" means what? What happens exactly? Include error messages. Do you keep your Outlook data file backed up?Russ Valentine
 
S

Somasundaram Pandiaraj



What do you mean by resetting the account?

If you"re using the same email address then there is no need for any resetting unless there is some change on the Roadrunner side.

OR

Did you mean that you wanted to take a backup of all the data in Outlook?

If yes, then refer to the link below for information on how to backup Outlook data.

http://support.microsoft.com/kb/287070
 
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