OUTLOOK CRASHING

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M

MR FLORIDA



Cannot use the Outlook on my Office 2007. Recently the error code below keeps coming up. Although I ask Microsoft to solve it Online (and it states this has been corrected) it just keeps crashing. Please help.

Problem signature:

Problem Event Name: BEX

Application Name: OUTLOOK.EXE

Application Version: 12.0.6539.5000

Application Timestamp: 4c12486d

Fault Module Name: MSVCR80.dll

Fault Module Version: 8.0.50727.4016

Fault Module Timestamp: 49cc5361

Exception Offset: 0000e7a2

Exception Code: c000000d

Exception Data: 00000000

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Additional information about the problem:

LCID: 1033

Brand: Office12Crash

skulcid: 1033
 
E

Ezil Vinoth



If Outlook works fine in safe mode, disable add-ins and check in Outlook.

If the above does not help, create a new profile for Outlook and configure the email account and verify the status.

If the issue continued in new profile, follow the steps below and repair Office 2007.

1. Click on Start> Computer> Uninstall or Change programs

2. Right click on Microsoft Office 2010 and click on change

3. Select Repair and click continue

4. Close when it is completed.

Also ensure Office 2007 service pack 2 is installed.
 
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