MS Office no longer RECEIVES ANY MAIL (But will still SEND MAIL)

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W

WhtMtnAZ



Started yesterday - computer has been re-booted (turned off/on) and send/receive does indicate that means is receiving. For basic trouble shooting I sent mail and used Windows Mail - and - found MS Office WAS sending mail. (Iniially I assumed I was NOT getting any mail - but - after 10 hours I went on Windows Mail and found over 20 messages had been sent).
 
G

Ganesh Kumar N



Do you get any error message while receiving emails?

What type of email account do you use (e.g., POP, IMAP or exchange)?

Try to enable "leave a copy of emails on the server" under the account settings in both Outlook and Windows live. Then check if you receive emails in Outlook.

Refer the link on how to enable "leave of copy of emails on the server".

http://support.microsoft.com/kb/2002261

Ganesh Kumar N
 
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