Message that reads 'this operation has been canceled due to restrictions on this computer', when none have been set up

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R

rjeanvallieres



When we receive email messages that ask us to click on a link we get the following message:

MICROSOFT OFFICE OUTLOOK This operation has been canceled due to restrictions on this computer. Please contact your system administrator.

No restrictions have been set up, I am the administrator, and this message has popped up unexpectedly. I can't find a solution to remove it, I don't understand where it comes from, or what might have been changed unintentionally to bring this message up when we try to click on an email link. CAN ANYONE HELP ME?
 
R

rjeanvallieres



When we are reading our email messages and we are requested to kick on a link we receive the following message all of a suden. This has never happened before. We don't know where it comes from or how to fix the serious problem.

Message reads "This operation has been canceled due to restrictions on this computer. Please contact your system administrator."

We have no idea how to fix this problem.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


This is a problem with IE and Windows, its not an Outlook error. You need to reset your internet settings in IE's Tools, Internet Options, Advanced tab. (Or Control panel, Internet options, Advanced tab). If it occurred after uninstalling Firefox or Chrome (and any program that opens HTML files) you need to repair the registry.

If resetting the Internet settings doesn't work (and they don't seem to for a lot of users), seeThis operation has been cancelled due to restrictions for other things to try. Most people tell me that "Edit Registry part 2" was the fix they used.
 
G

Ganesh Kumar N



You may try to run the Fix-it availablehere and verify if it fixes the issue.

Ganesh Kumar N
 
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