Installation help for Outlook 2007 with Business Contact Manager

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T

thecreator

Hi All,
Helping a friend via Logmein.
He had Microsoft Office 2010 Pro Beta on the computer and uninstalled it
himself.
I am unable to install Outlook 2007 with Business Contact Manager in
Windows Vista Home Premium 64-bit OS.
Outlook 2007 installs, but fails to add Mail Icon to the Control Panel, even
after creating a new USER Id.
Computer is Spyware clean.
Business Contact Manager fails to install.
Suggestions?

thecreator
 
S

Sally Tang



Hi,

Do you mean you tried to go to Start > Control panel > Mail, but could not add Outlook profile and then add accounts there?

If this is the situation, you need to first set Outlook as the default email client on the computer.

1. Click Start.

2. Type "default programs" in the Start Search box.

3. Click Default Programs under Programs in the search results.

4. Now click Set your default programs.

5. Highlight Microsoft Office Outlook or Microsoft Outlook on the left.

6. Click Set this program as default.

7. Click OK.

Best Regards,

Sally Tang
 
T

thecreator



Hi,

Do you mean you tried to go to Start > Control panel > Mail, but could not add Outlook profile and then add accounts there?

If this is the situation, you need to first set Outlook as the default email client on the computer.

1. Click Start.

2. Type "default programs" in the Start Search box.

3. Click Default Programs under Programs in the search results.

4. Now click Set your default programs.

5. Highlight Microsoft Office Outlook or Microsoft Outlook on the left.

6. Click Set this program as default.

7. Click OK.

Best Regards,

Sally Tang

Hi Sally,

Thanks for replying. Outlook is the Default Email client on the computer. He has Windows Mail as well as Windows Live Mail installed.

He / I installed Microsoft Office 2010 Beta 64-Bit version in Windows Vista Home Premium 64-Bit Service Pack 2 Operating system. He found out later that it conflicted with the MobileMe Control Panel, so he uninstalled the Beta version and reinstalled Office 2007 Home and Student as well as Outlook 2007 with Business Contact Manager.

However, while installing Outlook 2007, himself, he could not get Business Contact Manager to install.

Now, when he opens up Outlook, he gets a warning that the profile was created with a later version of Outlook and use the Mail Icon in the Control Panel to create a new Profile.

The problem is the Mail Icon in the Control Panel is missing.

I / myself have completely uninstall Microsoft Outlook 2007 with Business Contact Manager from his computer. I cleaned it out and removed all \Temp Files and Folders in his Identity and in Windows \Temp Folder and it made no difference.

Outlook 2007 installs with no Control Panel Mail Icon and Business Contact Manager fails to install.

Suggestions?
 
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