"Clip" icon appear in Microsoft Outlook 2010 / Exchange 2007 OWA Message, but no attachment inside

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J

Joe Tam

Dear Sir,
I have a question of using Outlook 2010 in Exchange 2007 OWA, I found that some of the email which show the " Clip" icon at the left side of message, but there no of attachment inside. This issue occur even OWA webmail view.
This message of " Clip" icon will disappear if I press " Forward" message to re-sent myself.
Do it has a bug or what I can trace on it ?

Regards,

Joe
 
J

Jahawk

Hi Joe,

An image in the body of the message will be listed in the Attachment table of the mail item. An image\icon in a signature, banner, table, etc.

To see for your self, I would download OutlookSpy and then open the mail with the attachment icon. Click the IMessage button off OutlookSpy's tab and click GetAttachmentTable. This will list all the attachments on the mail item.

Yes, you can do the same with MFCMapi but OutlookSpy is much easier for getting to the Attachment table. --But that's just my opinion. :)

OutlookSpy is a free download. You want to have Outlook closed when you run the install, since OutlookSpy is a COM Add-in and will need to load itself the next time you launch Outlook. --Here's where I pull it down from: http://www.dimastr.com/outspy/

Hope that helps!

Jahawk MSFT
 
J

Joe Tam

Dear Jahawk,
In the GetAttachmentTable, I can see the it has image001.gif and image002.jpg there. I think it is a image in the body. However, in another message created from the forwarded / reply message, this 'Clip' icon disappear but still have these 2 images file under " GetAttachmentTable" .
How to confirm root cause of the problem?

Joe
 
J

Jahawk

Hi Joe,

The attachment(s) is " Hidden" , so there won't be a clip to signify an attachment.

I reproduced the same thing by Inserting a Textbox (or a Picture) into the message body.

After saving the item, you can go into the Attachment table. Open the png attachment, so that you can see that PR_HIDDEN_ATTACHMENT is set to " True" .

With the attachment hidden, there will not be a paperclip icon displayed.

Everything you are seeing\not seeing is " By Design" . :)

Hope that answers all of your questions!

Jahawk MSFT
 
J

Joe Tam

Dear Jahawk,
I see. But in the user point of view, it should have some done in Outlook / Exchange to correct it.

Joe
 
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