Outlook.exe hang on Exit.

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cohiba274

Hi,

I am facing an issue and I am running out of ideas on what to try.

Here is the problem:

When the Office Communicator is running and I am closing Outlook (File, Exit) the process outlook.exe is hanging and I have to close the process in task manager. I've wait a couple of minutes and the process never close.
What I've tried:

-Build a new Outlook profile.
-Disable the " Empty the deleted items folder upon exiting"
-Re-create the OST file.
-Delete the .SRS file
-Apply the latest Office and Windows patch

I observer that the problem is not occurring when I either close the Office communicator before Outlook or if I set the " Personal information manager" to None in office communicator.

Windows 7
0ffice 2007
Office Communicator 2007 2.0.6362.137

Outlook Add-ins:

Microsoft Conferencing Add-in for Microsoft Office Outlook
Microsoft Exchange Unified Messenging
Microsoft Office Communicator 2007 Add-in
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Outlook Change Notifier
Windows Search Email Indexer

thanks for your help!
 
C

cohiba274

Hi,

Thanks for the reply. I will try that and let you know the results.

Yes Outlook 2007 is SP2 + hotfixes.

thanks.
 
C

cohiba274

Hi,

I installed Office Communicator v2.0.6362.189 and it did not solve the problem.

I also disabled the 'Display online status next to a person name'

still not working.

any ideas?

thanks
 
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