Outlook 2010 Free/Busy Data not updated\viewable - Exchange 2003 SP2

Status
Not open for further replies.
W

winkle60

Has anyone run into issues with OL2010 not updating free\busy data properly against a EX2003 SP2 backend? Most of the time the data is accurate, however we have several users that occasionally notice that their free\busy information is not correct. Most of the time running /cleanfreebusy will fix the issue, but we have not been able to narrow down the cause.

We have reduced the number of free\busy folder replicas to 1 per admin group as advised by MS, but it did not help. We have turned on Outlook logging and done captures with Time Travel Tracing which did not help. It may be related to old recurring meetings that have one instance modified, but we have not confirmed this yet. Any suggestions would be appreciated.

Update: The issue does seem to be related to old recurring meetings that were created with OL2003. Looking at the FB data with OL2010 some of these meetings are not visible. However, if you add user1 that is trying to view the FB data of user2 to user2's calendar as a reviewer, then the items appear normally. So at the moment the issue appears to be a rights problem with viewing FB data on old, recurring meetings after upgrading to OL2010.
 
H

Harry Yuan

Hi,

From your description , I understand that your several users cannot got free\busy data information correctly.

First, I would like to confirm if there is an error about the free/busy data in Outlook 2010, such as " No free/busy information could be retrieved" .

If Outlook is running in the cached mode, please run it in the online mode to check the results again.

If the problem persists, try to refresh the free/busy information by running Outlook with the /CleanFreeBusy command-line switch on the computer that is experiencing problems publishing free/busy information.

To do this:

================

1. Click Start > Run.

2. In the Open box, type the command and press Enter: outlook.exe /cleanfreebusy

At the same time, you can also post this issue in the Exchange server forum to see if they have better idea:

http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/threads

Sincerely,

Harry
 
W

winkle60

Thanks Harry-

We are not seeing an error message and there is data there. It is just that certain data is missing or not viewable in the FB. We do not run in cache mode - everyone is in online mode.

We have used the /cleanfreebusy on a few occasions, but it does not seem to be working for the users now. I believe when it did work we used it with the OL2003 client.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
H Outlook 2010 & 2007 Free/Busy Using Outlook 3
I Outlook 2010: Appointments not visible in shared calendar if free/busy is set to Free. Using Outlook 2
B Outlook 2003 Free/Busy issues after migrating to Exchange 2010 Exchange Server Administration 5
S Exch 2010, Outlook 2010 or 2007 cannot retreive free/busy schedule Exchange Server Administration 2
R how to configure outlook 2007 clients to publish free busy info to public folder in exchange 2010 (s Exchange Server Administration 3
H Free/busy time in Outlook 2010 Using Outlook 5
D Exchange 2010 With Outlook 2010 - No Free\busy info? Exchange Server Administration 5
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
EaglePI Outlook 2010 need help with rules Using Outlook 0
K can not reinstall outlook 2010 Exchange Server Administration 0
Similar threads


















































Top