Adobe Reader preview issue

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M

Mr.Kris



When tried to view PDF within Outlook 2010 an error shown:

"This file cannot be previewed becuase there is no previewer installed for it."

How to resolve it?

Env: Outlook 2010 64bit, 2008 R2 64bit

Please help.

Thanks
 
U

User 01

I can confirm that I have seen this behavior as well. I had Adobe Acrobat 9 Pro installed before performing an upgrade from Office 2007 to Office 2010. Both Adobe Acrobat 9 Pro and Office are x86 while the OS is Windows 7 Professional x64. I have not attempted a reinstall of Adobe Acrobat 9 Pro after the Office upgrade which would be my next attempt at a workaround, although such a reinstall should not be necessary.
 
M

Mr.Kris



Jennifer,

I have already done that. Still I don't get preview.

Thank you
 
C

Cherry Canaday



Hi,

Microsoft does not provide a previewer for PDF files. Adobe is one provider of a PDF previewer, and there are some others as well. If you are trying to use an Adobe previewer, have you checked with Adobe to see if they have a version that should work with 64-bit Outlook 2010 on 64-bit Windows 2008 R2?

Cherry Canaday
[MSFT]
 
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