Outlook 2010 Saving Changes Issue

Status
Not open for further replies.
J

JWBankson



I have been bothered with my issue for some time and can't seem to find a solution on my own so am posting here hoping to finally solve it.

I am using Outlook 2010 and the way I implemented it, I have (2) Inboxes. This is due to my wanting to see my Private (one address) and Public (second address) in their own space. I get so much (what I will call junk but not unsolicited) email that this makes it easier for me to see the important email without clutter. Regardless of which Inbox I am looking at, when I click the warning to download pictures (HTML) and then go to close the email, when promoted for saving I get an error message saying "This item cannot be saved because it was changed by another user or in another window. Do you want to make a copy in the default folder?"

If I chose yes, then I get a second copy of the exact same email. If I say no and then close the email without saving it, I can open it a second time, download the HTML and save it fine. It is taking me two steps to do this all of the time.

I can't figure out what I did wrong or how to resolve it. I am the ONLY user on this machine and the only User Account.

Running Windows 7 64 bit.

Thanks for any help/advice,

Jeff
 
A

Abdias Ruiz



Hi Jeff,

Sounds like the classic case of an add-in modifying the message either on your client or a third-party application modifying the message on the server store. Sometimes, the likelihood of this increases when both of the above are true. You should start by removing any third-party add-ins on the Outlook client to test.

See the "Do you have any nonessential add-ins..." section in the following article:

http://support.microsoft.com/kb/940226

If that doesn't resolve the issue, test by removing any other clients that may be accesing the mail store (other Exchange, IMAP, or web clients) and any handhelds that may be synchronizing with it.

Outlook 2010 was changed to not prompt to save (as earlier versions did) after downloading active content (HTML, etc.). It's assumed that if you wanted to download it, you'll want to keep it. The fact that you're getting a prompt to save seems to confirm that something other than Outlook is resulting in the item being flagged as "changed".

Abdias Ruiz [MSFT]
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
R Outlook 2010 Modify Style "Do not check spelling or grammar" not saving Outlook VBA and Custom Forms 0
T Saving Outlook 2010 email with attachments but read the email without Outlook Using Outlook 2
S trouble with Outlook 2010 saving sent emails Using Outlook 2
J Saving Incoming & Outgoing Outlook 2010 Email Locally with IMAP Using Outlook 2
O Outlook Today Customization not saving in Outlook 2010 32-bit Using Outlook 9
B outlook 2010 is not saving sent mail in sent items folder and sometimes after appearing in sent item Using Outlook 1
S Saving Outlook 2010 calendar as a web page... Using Outlook 1
T Saving Sent Messages in Outlook 2010 Using Outlook 1
L Outlook 2010 not saving messages to sent items Using Outlook 2
D Opening & saving an Outlook 2010 Calendar attachment Using Outlook 4
F OUTLOOK 2010 SAVING SENT EMAILS ON EXCHANGE SERVER Using Outlook 2
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 2
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
Similar threads


















































Top