Office 2007 - Cannot open .pst (you don't have appropriate permission to perform this operation)

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After a user moved their Outlook archive files from an old laptop to a jump drive, and then onto their new laptop, they are getting this error. I have checked to ensure they have admin rights, and are owner of the files. They are using Windows 7 and MS Office 2007 Pro.

Jennifer Zhan


If you exported a .PST on old OS and then imported that .PST into Outlook on new OS, there is a very good chance you corrupted your Outlook profile. The Export/Import .PST function in Outlook is broken, has been for some time, it loses data and normally causes profile corruption. Instead, close Outlook
on the old OS machine and make a COPY of the .PST file. Take the copy to the new OS machine and put it a folder where it will NOT overwrite any existing PSTs, make sure the copy isn't set Read Only, open Outlook on the new OS machine, then OPEN the .PST copy using 'File|Open|Outlook Data File'. You
should create a new Outlook profile on the new OS machine first, on the chance that it was corrupted by the import.

How to create a new e-mail profile in Outlook 2007

To move a Personal Folders .pst file

Reconnect your old Outlook data file

Hope that helps.
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