outlook clients prompt for a password each time it open

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chinni2010

Dear Techies,

I have exchange 2010 running in my environment. I have configured Outlook anywhere as per the Microsoft recommendation and it is going well. Outlook 2007 0r 2010 clients are prompting for password each time I opened. Is there any way to stop prompting password?

Any immediate help will be highly appreciated.

Thanks in advance

Cheers,

chinni
 
L

Lapparinn

Hi Chinni

First, do you use Basic Authentication or NTL Authentication between server and clients ?

I got two laptops on my desktop that connect to seperated domains
1 : domain joined laptop that uses basic authentication with no password prompt
2 : laptop (not domain joined) that uses NTL authentication with no password promot
So what I can say is that the prompt password behaviour should be expected for basic authentication. To fix this issue, you should change the basic authentication to NTLM on the Outlook side.

I also found one user who found the fix on the Exchange server. Under Autodiscover properties> Directory Security> Authentication Methods> He checked " Integrated Windows Authentication" .

Cheers
Lappari | MCITP Server Admin | 2008 Active Directory - Network Infrastructure - Administrator - Exchange 2007 | Posting " AS IS" with no warranties.
 
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