Find Me in Call Answering Rule tells callers 'One is not valid' but then dials out anyways

  • Thread starter ktolik_iname.com
  • Start date
Status
Not open for further replies.
K

ktolik_iname.com

I have CUCM connected with Exchange SP1 RU1, all working fine. I decided to create Call Answering Rule in OWA to allow users to press "1" for "Urgent Matters", and leaving the rest as default. So, now when they call, I have default message playing, with added "for urgent matters, press 1" . When callers press 1, systems says "One is not valid", and right after "Ok, dialing...." and actually dials the number. It also seem to be sporadic - sometimes, it doesn't give that "One is not valid" error. Is it a known issue, or I messed up somewhere during rules setup?
 
G

Gavin-Zhang

Hi Ktolik,
Sorry for not familiar with the integration the CUCM and Exchange, I would suggest that you open a ticket from MS.
Suppose the rule related with the call manager, I think it is something wrong with the rule, seems related with CUCM.
Also suggest that turn to help from Cisco Vender.
Regards!
Gavin
 
K

ktolik_iname.com

I found what the problem was: on CUCM trunk to Exchange configuration, DTMF Signaling Method was set to "OOB and RFC2833". Once I changed it to "No Preference", DTMF key presses started to working again properly.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
M How can we find the list of users who are members of a deleted distribution list? Exchange Server Administration 2
N Disable Auto Read Receipts sent after using Advanced Find Using Outlook 4
H Outlook 2003 find by "has attachment" Using Outlook 1
geoffnoakes Find Contacts with UDFs "in this item" Using Outlook 1
L Moving emails with similar subject and find the timings between the emails using outlook VBA macro Outlook VBA and Custom Forms 1
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
T "cannot find the calendar folder for this item" - calendar items stuck in outbox Using Outlook 0
S Find a cell value in excel using outlook vba Using Outlook 1
B Looking to filter (or just find/search) for only messages that the sender has sent more than 1 messa Using Outlook 2
B Search: Cannot find which Folder Contains a Message Using Outlook 3
K How to find specific header and copy the mail body Using Outlook 0
Hudas VBA find and open an email without looping thru each email in the inbox Outlook VBA and Custom Forms 1
E How to find or recover Lost e-mails within a folder under Inbox? Using Outlook 2
H "Advanced find: column for full folder path? Using Outlook 1
M What is the best way to find all records of an e-mail for our company? Outlook VBA and Custom Forms 2
C Find all deleted recurrence appointments Outlook VBA and Custom Forms 4
mrje1 Is there a Find and Replace feature in Outlook 2016? Using Outlook 4
G Can't find contacts entered Using Outlook 0
Connie Boyer Exporting Outlook calendar/find next repeating meeting Using Outlook 3
B Find related messages to sender Outlook VBA and Custom Forms 7
B Find Related Emails to sender Using Outlook 1
RBLampert Outlook "can't find" my e-mail server to receive messages Using Outlook 22
M Can't find messages Using Outlook 4
Diane Poremsky Find the Distribution Lists a Contact Belongs to New Slipstick.com Articles 0
T Macro to find contacts by category and copy them to another folder Outlook VBA and Custom Forms 15
thomas zaleski Cannot find the Sending FOlder Using Outlook 2
J Find and Highlight text in outlook Outlook VBA and Custom Forms 4
J Outlook Mailbox cleanup; any way to change limit to find items older 999 days? Exchange Server Administration 2
F Disable "Find related messages" Using Outlook 1
Jennifer Murphy Can't delete or even find task attachment Using Outlook 1
K Re: Use Instant search to find messages from a contact Outlook VBA and Custom Forms 6
Andrew Hawkins "Advanced Find" Using Outlook 1
M BCM 2007 Can't find SS2012Express Using Outlook 2
O Outlook 2013 contacts - Where to find "Display as"-field Using Outlook 2
A Advanced find query facilty Help please Using Outlook 2
C Cant find emails after moving pst Using Outlook 1
G Find Organizer of appointment Using Outlook 2
R writing "Instant Search" queries to find User-Defined fields Using Outlook 0
P Outlook Advanced Find Using Outlook 0
S Advanced Find text field limits Using Outlook 2
C O2010: Using Advanced Find to locate exact queries Using Outlook 3
D Outlook 2007 Find All Related and Messages From Sender not working Using Outlook 3
V Advanced Find - [Today]-3 ? Using Outlook 4
S Cannot Find Shared Database on Remote Computer BCM (Business Contact Manager) 13
V rule to Find some words in the subject, change subject then forward Using Outlook 1
L Mapi folder.FIND: error Using Outlook 0
T Find the sender who sent the mail from Generic Mailbox. Using Outlook 4
S Can't find some addresses after a contact list export. Using Outlook 1
F Can't find all stationery listed in stationery picker Using Outlook 2
J Mass find & delete email addresses from address book. Using Outlook 3
Similar threads


















































Top