The public folder store where the offline address book is hosted was not detected. The hosting serve

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S

Scott Willliamson

I'm inheriting a Exchange Organization that was migrated from Exchange 2003 to Exchange 2010. From what I can tell the migration was not done step by step correctly. I've spent the last 2 days sorting out issues. Now I'm up to an issue that I can't seem to resolve.

When I run the BPA I get the following issue:

The public folder store where the site offline address book is hosted was not detected. The hosting server may be unreachable or the public folder store does not exist. Public folder store: CN=Public Folder Database 0285825598,CN=Databases,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=CREATIVECONSULT,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=creativeconsultants,DC=local.

When I try to access the Default Public folders store using the Public Folder Management Console I get:

No exisitng 'PublicFolder' matches the following Identity. '\' Make sure that you specified the correct 'PublicFolder' Identity and that you have the necessary permssions to view the 'PublicFolder'. It was running the command " get-publicfolder -getchildren -identity '\' -server 'exchange.ourdomain.local'"

I also have this event log message:

Log Name: Application
Source: MSExchange Configuration Cmdlet - Remote Management
Date: 11/19/2010 5:55:01 PM
Event ID: 4
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Smith.creativeconsultants.local
Description:
(PID 10364, Thread 273) Task Get-PublicFolder writing error when processing record of index 0. Error: Microsoft.Exchange.Data.Mapi.Common.MapiOperationException: No existing 'PublicFolder' matches the following Identity: '\'. Make sure that you specified the correct 'PublicFolder' Identity and that you have the necessary permissions to view 'PublicFolder'. ---> Microsoft.Mapi.MapiExceptionUnknownUser: MapiExceptionUnknownUser: Unable to open message store. (hr=0x80004005, ec=1003)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=677]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=140][latency=0]
Lid: 23226 --- ROP Parse Start -
Lid: 27962 ROP: ropLogon [254]
Lid: 17082 ROP Error: 0x3EB
Lid: 26937
Lid: 21921 StoreEc: 0x3EB
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg --
Lid: 26426 ROP: ropLogon [254]
Lid: 22086
Lid: 23110
Lid: 17990
Lid: 16966 StoreEc: 0x8004010F
Lid: 32457 StoreEc: 0x3EB
Lid: 23241 StoreEc: 0x3EB
Lid: 32186
Lid: 8620 StoreEc: 0x3EB
Lid: 1750 ---- Remote Context End --
Lid: 26849
Lid: 21817 ROP Failure: 0x3EB
Lid: 26297
Lid: 16585 StoreEc: 0x3EB
Lid: 32441
Lid: 1706 StoreEc: 0x3EB
Lid: 24761
Lid: 20665 StoreEc: 0x3EB
Lid: 25785
Lid: 29881 StoreEc: 0x3EB
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
at Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenStoreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId, CultureInfo cultureInfo)
at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Mapi.ConnectionCache.OpenPublicStore(ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Exchange.Data.Mapi.MapiMessageStoreSession.OpenMessageStore(MessageStoreId messageStoreId, Boolean redirectServer, String& correctServerLegacyDn)
at Microsoft.Exchange.Data.Mapi.PublicFolderEntry.get_MessageStore()
at Microsoft.Exchange.Data.Mapi.Folder.RetrieveMapiFolder()
at Microsoft.Exchange.Data.Mapi.Folder.get_MapiFolder()
at Microsoft.Exchange.Data.Mapi.Folder.Read(Boolean keepUnmanagedResources)
at Microsoft.Exchange.Data.Mapi.MapiSession.<>c__DisplayClass4`1.<Read>b__3()
at Microsoft.Exchange.Data.Mapi.MapiSession.InvokeWithWrappedException(ParameterlessReturnlessDelegate invoke, LocalizedString message, MapiObjectId source, ErrorTranslatorDelegate translateError)
--- End of inner exception stack trace -
at Microsoft.Exchange.Data.Mapi.MapiSession.ThrowWrappedException(LocalizedException exception, LocalizedString message, MapiObjectId source, MapiSession mapiSession)
at Microsoft.Exchange.Data.Mapi.MapiSession.InvokeWithWrappedException(ParameterlessReturnlessDelegate invoke, LocalizedString message, MapiObjectId source, ErrorTranslatorDelegate translateError)
at Microsoft.Exchange.Data.Mapi.MapiSession.InvokeWithWrappedException(ParameterlessReturnlessDelegate invoke, LocalizedString message, MapiObjectId source)
at Microsoft.Exchange.Data.Mapi.MapiSession.Read[T](ObjectId identity, Boolean keepUnmanagedResources)
at Microsoft.Exchange.Data.Mapi.MapiSession.Read[T](ObjectId identity)
at Microsoft.Exchange.Configuration.Tasks.MapiIdParameter.GetObjects[T](ObjectId rootId, IConfigDataProvider session, OptionalIdentityData optionalData, Nullable`1& notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.PublicFolderIdParameter.GetObjects[T](ObjectId rootId, IConfigDataProvider session, OptionalIdentityData optionalData, Nullable`1& notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.MapiIdParameter.Microsoft.Exchange.Configuration.Tasks.IIdentityParameter.GetObjects[T](ObjectId rootId, IConfigDataProvider session, OptionalIdentityData optionalData, Nullable`1& notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.DataAccessTask`1.GetDataObjects[TObject](IIdentityParameter id, IConfigDataProvider session, ObjectId rootID, OptionalIdentityData optionalData, Nullable`1& notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.DataAccessTask`1.GetDataObject[TObject](IIdentityParameter id, IConfigDataProvider session, ObjectId rootID, OptionalIdentityData optionalData, Nullable`1 notFoundError, Nullable`1 multipleFoundError)
at Microsoft.Exchange.Configuration.Tasks.DataAccessTask`1.GetDataObject[TObject](IIdentityParameter id, IConfigDataProvider session, ObjectId rootID, Nullable`1 notFoundError, Nullable`1 multipleFoundError)
at Microsoft.Exchange.Management.MapiTasks.GetPublicFolder.InternalProcessRecord()
at Microsoft.Exchange.Configuration.Tasks.Task.ProcessRecord()
Event Xml:
<Event xmlns=" http://schemas.microsoft.com/win/2004/08/events/event" >
<System>
<Provider Name=" MSExchange Configuration Cmdlet - Remote Management" />
<EventID Qualifiers=" 49152" >4</EventID>
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime=" 2010-11-19T22:55:01.000000000Z" />
<EventRecordID>71632</EventRecordID>
<Channel>Application</Channel>
<Computer>Smith.creativeconsultants.local</Computer>
<Security />
</System>
<EventData>
<Data>10364</Data>
<Data>273</Data>
<Data>Get-PublicFolder</Data>
<Data>0</Data>
<Data>Microsoft.Exchange.Data.Mapi.Common.MapiOperationException: No existing 'PublicFolder' matches the following Identity: '\'. Make sure that you specified the correct 'PublicFolder' Identity and that you have the necessary permissions to view 'PublicFolder'. ---&gt; Microsoft.Mapi.MapiExceptionUnknownUser: MapiExceptionUnknownUser: Unable to open message store. (hr=0x80004005, ec=1003)
Diagnostic context:
Lid: 18969 EcDoRpcExt2 called [length=677]
Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=140][latency=0]
Lid: 23226 --- ROP Parse Start -
Lid: 27962 ROP: ropLogon [254]
Lid: 17082 ROP Error: 0x3EB
Lid: 26937
Lid: 21921 StoreEc: 0x3EB
Lid: 27962 ROP: ropExtendedError [250]
Lid: 1494 ---- Remote Context Beg --
Lid: 26426 ROP: ropLogon [254]
Lid: 22086
Lid: 23110
Lid: 17990
Lid: 16966 StoreEc: 0x8004010F
Lid: 32457 StoreEc: 0x3EB
Lid: 23241 StoreEc: 0x3EB
Lid: 32186
Lid: 8620 StoreEc: 0x3EB
Lid: 1750 ---- Remote Context End --
Lid: 26849
Lid: 21817 ROP Failure: 0x3EB
Lid: 26297
Lid: 16585 StoreEc: 0x3EB
Lid: 32441
Lid: 1706 StoreEc: 0x3EB
Lid: 24761
Lid: 20665 StoreEc: 0x3EB
Lid: 25785
Lid: 29881 StoreEc: 0x3EB
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
at Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenStoreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String&amp; correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId, CultureInfo cultureInfo)
at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Mapi.ConnectionCache.OpenPublicStore(ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
at Microsoft.Exchange.Data.Mapi.MapiMessageStoreSession.OpenMessageStore(MessageStoreId messageStoreId, Boolean redirectServer, String&amp; correctServerLegacyDn)
at Microsoft.Exchange.Data.Mapi.PublicFolderEntry.get_MessageStore()
at Microsoft.Exchange.Data.Mapi.Folder.RetrieveMapiFolder()
at Microsoft.Exchange.Data.Mapi.Folder.get_MapiFolder()
at Microsoft.Exchange.Data.Mapi.Folder.Read(Boolean keepUnmanagedResources)
at Microsoft.Exchange.Data.Mapi.MapiSession.<&gt;c__DisplayClass4`1.<Read&gt;b__3()
at Microsoft.Exchange.Data.Mapi.MapiSession.InvokeWithWrappedException(ParameterlessReturnlessDelegate invoke, LocalizedString message, MapiObjectId source, ErrorTranslatorDelegate translateError)
--- End of inner exception stack trace -
at Microsoft.Exchange.Data.Mapi.MapiSession.ThrowWrappedException(LocalizedException exception, LocalizedString message, MapiObjectId source, MapiSession mapiSession)
at Microsoft.Exchange.Data.Mapi.MapiSession.InvokeWithWrappedException(ParameterlessReturnlessDelegate invoke, LocalizedString message, MapiObjectId source, ErrorTranslatorDelegate translateError)
at Microsoft.Exchange.Data.Mapi.MapiSession.InvokeWithWrappedException(ParameterlessReturnlessDelegate invoke, LocalizedString message, MapiObjectId source)
at Microsoft.Exchange.Data.Mapi.MapiSession.Read[T](ObjectId identity, Boolean keepUnmanagedResources)
at Microsoft.Exchange.Data.Mapi.MapiSession.Read[T](ObjectId identity)
at Microsoft.Exchange.Configuration.Tasks.MapiIdParameter.GetObjects[T](ObjectId rootId, IConfigDataProvider session, OptionalIdentityData optionalData, Nullable`1&amp; notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.PublicFolderIdParameter.GetObjects[T](ObjectId rootId, IConfigDataProvider session, OptionalIdentityData optionalData, Nullable`1&amp; notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.MapiIdParameter.Microsoft.Exchange.Configuration.Tasks.IIdentityParameter.GetObjects[T](ObjectId rootId, IConfigDataProvider session, OptionalIdentityData optionalData, Nullable`1&amp; notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.DataAccessTask`1.GetDataObjects[TObject](IIdentityParameter id, IConfigDataProvider session, ObjectId rootID, OptionalIdentityData optionalData, Nullable`1&amp; notFoundReason)
at Microsoft.Exchange.Configuration.Tasks.DataAccessTask`1.GetDataObject[TObject](IIdentityParameter id, IConfigDataProvider session, ObjectId rootID, OptionalIdentityData optionalData, Nullable`1 notFoundError, Nullable`1 multipleFoundError)
at Microsoft.Exchange.Configuration.Tasks.DataAccessTask`1.GetDataObject[TObject](IIdentityParameter id, IConfigDataProvider session, ObjectId rootID, Nullable`1 notFoundError, Nullable`1 multipleFoundError)
at Microsoft.Exchange.Management.MapiTasks.GetPublicFolder.InternalProcessRecord()
at Microsoft.Exchange.Configuration.Tasks.Task.ProcessRecord()</Data>
<Data>{3c7d6ba4-d23e-4560-9505-c39f531fa3da}</Data>
</EventData>
</Event>
 
B

Busbar [MVP]

B

Busbar [MVP]

B

Busbar [MVP]

additionally you might still having this

http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/52130300-8c38-497e-bfe1-dd50fdb5d8f8/

Regards, Mahmoud Magdy Watch Arabic Level 300 Videos about Exchange 2010 here: http://vimeo.com/user3271816 Read pretty advanced Exchange stuff I post here: http://www.enowconsulting.com/ese/blog.asp, follow my blog: http://autodiscover.wordpress.com , corp blog: http://ingazat.wordpress.com, Follow me on twitter http://www.twitter.com/_busbar and if you Liked my post please mark it as helpful and accept it as an answer
 
G

Gulab Mallah

Check if the public folder database is associate to the Mailbox Database.
Dismount Public Folder Database and mount it again. (Post the error message if any)

You can also check in Adsiedit.msc, see how many Public Folder Database you see.

Gulab | Skype: gulab.mallah
 
A

Allen Song

Hi,

What is the msExchOwningPFTree attribute of the Public Folder Database? Is it the same value as distinguishedName of CN=Public Folders under Folder Hierarchies in the Exchange Administrative Group (FYDIBOHF23SPDLT)?

Thanks

Allen

Allen Song
 
S

Scott Willliamson

Yes the msExchOwningPFTree attribute and the distinguishedName of CN=Public Folders under Folder Hierarchies in the Exchange Administrative Group are identical.
 
S

Scott Willliamson

Since we really don't need public folders or at least nothing critical is stored there I'm thinking of just removing them and adding back an new empty PF.
 
S

Scott Willliamson

Sorry... I should be more precise. I'm thinking of removing the database and adding one back.
 
G

Gulab Mallah

Can you check Site Folder Server Attribute before removing the Database?Gulab | Skype: gulab.mallah
 
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