Automatic respond for sending mail problem

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D

Dejan Kašnik

Haj

When I send mail to recipient in exchange 2010 organization, i get automatic reply with subject READ:.... When i tested i noticed that I get this response mail when the original mail comes into recipient outlook. And when recipient read my mail i get another mail with subject READ... (this time in my language), which is that I wanted ant its ok, becouse I have setting in outlook for response about reading. If i disable settings in outlook for response about reading mail, every think works fine,...

So, problem is that i get two response mail for sending mail, but i wanted just one.
 
A

AndyD_ [MVP]

Read Receipts are never really a good idea and arent very useful.

THis could be a bug, or a client issue however.
 
N

Novak Wu

If you would like to use the read receipt feature, you can avoid the sending of duplicate read receipts by having your Exchange clients that are using POP3 or IMAP4 use an alternative client to connect to their Exchange mailboxes. One way to avoid the duplicate read receipt messages is to have your POP3 and IMAP4 clients connect to their mailbox using an Exchange e-mail account through Microsoft Office Outlook. Another way to do this is to have your users who currently use POP3 or IMAP4 switch to using Microsoft Outlook Web Access. When users who are using an Exchange e-mail account or Outlook Web Access use the return receipt option, only one read receipt is sent, when the mail is read by the recipient.

The users who are not using Outlook Web Access or Outlook may be able to avoid being sent duplicate read receipts. To do this, they should try to turn off the read receipt feature from inside the e-mail application they are using.

Thanks.


 
D

Dejan Kašnik

Hm, I test that and you are correct. For now we are using Outlook 2010 with POP account. If i create Exchange account thats not happened any more. Even in OWA is everythink ok. But for temporary we will still using POP accounts... is here any solution???
 
A

AndyD_ [MVP]

You could disabling it via powershell. I have not used this or tested it, so I can not tell you if it really works:

http://technet.microsoft.com/en-us/library/bb125264.aspx

Set-CASMailbox

PopSuppressReadReceipt

The PopSuppressReadReceipt parameter specifies whether to stop duplicate read receipts from being sent to POP3 senders that are using the " send read receipt for messages I send" option in their POP3 e-mail program. This option is set to $false by default. By default, POP3 senders that use the " send read receipt for messages I send" option receive a read receipt in both of the following circumstances:
When messages they send are downloaded by the recipient. When the recipient opens the message.

The valid values and descriptions for this parameter are:
$false POP3 users are sent a read receipt each time a recipient downloads a message. POP3 users are also sent a read receipt when the user opens the message. $true POP3 users that use the " send read receipt for messages I send" option in their e-mail client programs will only receive a read receipt when the recipient opens the message.
 
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