Exchange 2010 Installation Problem

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Peter_it

When the Exchange 2010 withered check the system before the installation it gives me the following problem that I can't find its solution so pls if anyone can advise would be wonderful,
Error:
This computer requires the update described in Microsoft Knowledge Base articles 977624 (http://support.microsoft.com/kb/977624). Without this update, the RMS features may stop working.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp
 
G

Gulab Mallah

One more thing, make sure you are installing as per your OS, like if you have R2 or SP2Gulab | Skype: gulab.mallah
 
P

Peter_it

Thanks for all on their responce. After fixing this problem I'm facing another one as following which fails the installation, please if any one could advise would be very good, thanks.

Error:
Installing product E:\exchangeserver.msi failed. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is 'Source file not found: E:\Setup\ServerRoles\Common\Microsoft.Exchange.Infoworker.Common.Mailtips.GroupMetricsReaderInterop.dll. Verify that the file exists and that you can access it.'.
 
A

AndyD_ [MVP]

Where did you get the installation binaries?

I would copy the Exchange2010-SP1-x64.exe file to a local temp drive and then click on it to unzip and run setup.exe again.
 
P

Peter_it

This is a demo version I have downloaded from Microsoft website which is ISO file actually.

First I tried to burn it on a DVD and then install from it.

Second I tried to extract the ISO file and then I tried to install from the extracted files

on the both above trials I'm receiving the same message!!!

pls help if you can thanks
 
F

Frank.Wang

Hi Peter,

Have you downloaded the file as Tim said and installed it?


 
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