Exchange 2010 DB - Unable to communicate with the Information Store to coordinate log truncation

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A

A.Mahesh



Hi,

We have a Exchange 2010 RTM setup with 2 Servers in DAG,we observed that intermittently mails are struck in queue and not delivering to Database. DB size is also not high, its max of 400 GB.

After restarting the Information Store service or if we failover DB to other Mailbox Server in DAG then mail flow starts working fine and queue is also getting cleared.

Problem: Mails to database are stuck in queue and users are unable to send/receive emails.

Observation:Below events are observed in the server during the issue

Log Name: Application
Source: MSExchangeRepl
Date: 11/29/2010 12:07:18 PM
Event ID: 2136
Task Category: Service
Level: Warning
Keywords: Classic
User: N/A
Computer: MBXSRV1
Description:
Unable to communicate with the Information Store to coordinate log truncation for database 'DB Name' due to an RPC communication failure. Error: 1723
0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="32772">2136</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-11-29T06:37:18.000000000Z" />
<EventRecordID>182755</EventRecordID>
<Channel>Application</Channel>
<Computer>MBXSRV1</Computer>
<Security />
</System>
<EventData>
<Data>DBName</Data>
<Data>1723</Data>
<Data>0</Data>
</EventData>
</Event>

-
Log Name: Application
Source: MSExchangeRepl
Date: 11/29/2010 12:06:40 PM
Event ID: 2137
Task Category: Service
Level: Warning
Keywords: Classic
User: N/A
Computer: MBXSRV1
Description:
RPC request to Information Store for log truncation failed for database DBName. Error: 1723
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="32772">2137</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-11-29T06:36:40.000000000Z" />
<EventRecordID>182753</EventRecordID>
<Channel>Application</Channel>
<Computer>MBXSRV1</Computer>
<Security />
</System>
<EventData>
<Data>DBName</Data>
<Data>1723</Data>
</EventData>

Pls check and help me to close this issue.

Regards

Mahesh

Regards Mahesh
 
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