Mircrosoft Exchange 2010 SP1 Email Purge

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PrabirM

We are in the process of upgrading from Exchange Server 2003 SP2 to Exchange Server 2010 SP1. In Exchange Server 2003 we created a Recipient Policy to delete emails older than 90 days from some folders (e.g. Deleted Items). In Exchange 2010 SP1 I created 3 Retention Tags and then created a Retention Policy and included these tags. Then I applied the Retention Policy to a group of mailboxes. The next day I checked but nothing happened. From some forums I find retention Policies should run daily. Then I tried to run the powershell command Start-ManagedFolder Assistant and it doesn't give option to run for all the mailboxes. I also tried to run Get-Mailbox -Database <DatabaseName> | Set-Mailbox -RetentionPolicy <RetentionPolicyName> but it gives an error id 72FFD676. It is frustrating that it was such an easy task to create a Recipient Policy in Exchange 2003 and it worked but now it is hard to apply Retention Policies to all users and also it doesn't run at all. We will highly appreciate if anyone can help.
 
J

James-Luo

Quote: &ldquo;In Exchange 2010 SP1 I created 3 Retention Tags and then created a Retention Policy and included these tags&rdquo;

Please post the output of the tags that you have created

Get-RetentionPolicyTag &ldquo;TagName&rdquo; Fl

Get-RetentionPolicy | Fl Name,RetentionPolicyTagLinks

Quote: &ldquo;it gives an error id 72FFD676&rdquo;

Please post the fully error output after run the cmdlet, and also check the error event in the application log

Please increase the diagnostic logging level on the following categories, manually trigger the Managed Folder Assistant again, and then check the related event in the application log on the MBX servers

&middot; ELC Library

&middot; Email_Lifecycle_Assistant

Resources:

How Retention Age is Calculated

Manage Diagnostic Logging Levels

Configure the Managed Folder Assistant

Understanding Retention Tags and Retention Policies


 
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