Microsoft Exchange Server 2010 Not Receiving External Emails For New Users Created

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S

Software Engnr

I created a new user in active directory, then used the new user to create a new mailbox user. For some reason this user cannot receive external emails, but can receive internal emails. The receive connector is set to allow for anonymous users in the Hub Transport. For the Message Delivery Restrictions the check box for require that all senders are authenticated is not checked. I did test existing users, and they do receive external emails.

Please need help with what I am doing wrong with this new user where they cannot receive external emails. Please bear in mind that I am not well versed in network and/or exchange configurations (more of a software programming guy).

Thanks
 
A

AndyD_ [MVP]

Any SMTP gateways between Exchange and the Internet?

Please post the exact NDR external senders get when it fails.
 
F

Frank.Wang

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