Exchange 2010 - Outlook 2010 : Search in Online Archive not working

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P

PeterRem

Hello,

Can anyone point me in the right direction...

When I use the Search functionality of Outlook I can't search in my Online Archive. No results are shown.

Only results from my mailbox are displayed.

I rebuild the index, deleted OST file, etc... Tried everything I found on the net...

It also is no licensing issue, I use the correct version/licensing for Outlook.

thx.

Peter
 
A

AndyD_ [MVP]

The archive is online, so the .ost wouldnt be an issue here.

How are you doing the search? Does it work via OWA?
 
P

PeterRem

I select the folder to search in the online archive, via the navgiation pane (in Folder List view)

I click in the search bar on top and type a keyword to search for. Nothing is found when I do this in the archive (even if I click the 'Try searching again in All Mail Items' link.

When I repeat the same steps in my mailbox, search works like it should.

OWA: does not work, even in my mailbox, no results.

Strange thing is, it only happens with a few users. Others work without any problems.
 
F

Frank.Wang

Hi PeterRem,

Are you running Exchange 2010 SP1?

Could you please compare two users? For example: do they locate in the same database? and the location of the archive mailbox.


 
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