Upgrading HUB 2010 to SP1, getting error "There should only be a single RMS Shared Identity user"

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M

MK New York

Here is the body of the complete error message when trying to upgrade a server in Hyper-V, where HUB and CAS roles are installed: Any one received similar error or know what is solution please reply... thanks so much!!!

*********

Summary: 13 item(s). 9 succeeded, 1 failed.
Elapsed time: 00:06:29
Preparing Setup
Completed

Elapsed Time: 00:00:05
Stopping Services
Completed

Elapsed Time: 00:00:19
Languages
Completed

Elapsed Time: 00:00:00
Remove Exchange Files
Completed

Elapsed Time: 00:00:59
Preparing Files
Completed

Elapsed Time: 00:00:00
Copy Exchange Files
Completed

Elapsed Time: 00:01:04
Language Files
Completed

Elapsed Time: 00:02:07
Restoring services
Completed

Elapsed Time: 00:00:03
Languages
Completed

Elapsed Time: 00:01:19
Hub Transport Role
Failed

Error:
The following error was generated when " $error.Clear();
if ( ($server -eq $null) -and ($RoleIsDatacenter -ne $true) )
{
Update-RmsSharedIdentity -ServerName $RoleNetBIOSName
}
" was run: " There should only be a single RMS Shared Identity user. Found CN=FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042,CN=Users,DC=Philalab,DC=gov and CN=FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042,CN=Users,DC=City,DC=Philalab,DC=gov." .

There should only be a single RMS Shared Identity user. Found CN=FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042,CN=Users,DC=Philalab,DC=gov and CN=FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042,CN=Users,DC=City,DC=Philalab,DC=gov.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex88D115&l=0&cl=cp

Elapsed Time: 00:00:31
Client Access Role
Cancelled
Management Tools
Cancelled
Finalizing Setup
Cancelled

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