EX2010 SP1 RU2 - High CPU Usage - Exchange Search Servuce

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NeillT

Server was up at 100% CPU due to MSFTESQL.exe sitting at 53% or more usage. Thus all my online Outlook clients were hanging since there was a massive CPU backlog.

Stopped MS Exchange Indexing and MS Search services and restarted and has now dropped way back down.

In event log I see 'Unexpected error " DOC_TOO_HUGE: There are not enough resources to process the document or row" occurred while indexing document.

Did a search and all I can find as a suggestion is to install or re-install SP1 RU1. We are already on RU2 so any thoughts?

Thanks

Neill
 
T

Troy Werelius

Perhaps reintalling RU2 will do the trick?Troy Werelius
www.Lucid8.com
 
N

NeillT

May end up doing that but we had to do the update to RU2 as an emergency change because PF replication kept crashing the store. Doesn't look great having to re-install for yet another problem with EX2010. :-(

Neill
 
E

Evan Liu

Hi Neil,

Yes, you can just reinstall RU2.

Service Packs and Updates Rollups are cumulative. So RU2 will contains all RU1 fixes.

Evan


 
T

Troy Werelius

I completely understand your frustration, but alas this is what MS would ask you to do first to ensure that everything installed properly. Also if you have more than one 2010 server ensure they are all updated to the same SP level. I know its not optimal but it is the best action right now. Also I would suggest that you;

1. Save and Clear your event logs

2. Install RU2

3. Examine your event logs very carefully to see if there are any warnings or errors

Sorry I don't have a better idea for you right now. I have seen a few other post out there on RU2 and it seems there are a few residual issues, hopefully yours can be solved by a reinstall

Merry Christmas

Troy Werelius
www.Lucid8.com
 
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