Attempting to Move PST Files to New Installation of Outlook 2010

Not open for further replies.


HI, I had to do a clean install of my OS and apps since I upgraded to SSDs. Everything has installed and run fine but I'm stuck on how to migrate my original PST files into my fresh Outlook 2010 install.

I'm running win7Prox64 and Office 2010 Pro. Below is a list of what I did and what problems I'm having.

After a clean install of Office, I set up my email accounts.I then imported my original PSTs into the corresponding newly created PSTs. I have a hotmail account use Outlook Connector, a IMAP acct for my company email and an IMAP acct for gmail.I imported my outlook.pst for calendar and contacts.It's at this point that I find that the outlook.pst is in D:\User\herbt\Documents\Outlook Files and the other PSTs are in C:\User\herbt\AppData\Local\Microsoft\OutlookI checked and it appears that all the PSTs by default should be int he ~\Documents\Outlook Files directory and it would make backup easier.As part of my system setup I did change the Location of all my profile directories off the boot array (RAID0) and to my data array (RAID10).Googling about, it seemed to be the consensus that I should shutdown Outlook, move the PSTs off the boot array to the data array and when Outlook was restarted it should complain about the missing data files and allow me to repoint to them. This didn't happen, instead Outlook created new data files in C:\User\herbt\AppData\Local\Microsoft\Outlook appeneding (2) to the file name, ie.

I've diddled around with this and I'm at the point of moving to Thunderbird in frustration. Any help to get this sorted and directions for a clean datastore movement path would be very very appreciated. When I was attempting a few things, I saw that there is an option when creating an email account to point it to an existing PST, but this is only available for POP3 accounts??? If I selected IMAP, the option would disappear form the GUI.



Russ Valentine

The location of the data file is not important. The problem you have is because you used importing. You never use import to transfer Outlook data. Nor do you ever move a PST file while it is connected to an Outlook profile. Proper methods for data migration are posted here every day. Take a look at these pages for info on Outlook data backup or transfer:

Moving Outlook to a New Computer

Note that some of the information on the Microsoft page is outdated and contains errors, particularly when applied to Outlook 2003, 2007 or 2010. Specifically:

1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so will often corrupt your Outlook profile. Copy it anywhere BUT the default location and then open it within your Outlook profile.

2. Ignore any advice that tells you to use export or import to transfer an entire Outlook data file. That has never been sound advice, but the process has become too deeply flawed to be trusted.

Also, when you use manual configuration for your mail accounts in Outlook 2010 (always preferable) it has a nice new option that lets you connect to a pre-existing data file when creating a new profile instead of having to jump through all the hoops of creating a new file, connecting to the pre-existing file, then disconnecting the new file.

Russ Valentine


Hi Russ,

Thanks for the info, wish I'd thought to check here before my midadventure but regrettably nothing turned up while googling for answers.

You mention that when creating an email account manually I can select a pre-existing profile. When I attempted to do that it only offers that as an option for POP3 accounts and none of mine are POP3. Would you confirm that that is an option for IMAP accounts? When I select IMAP from the dropdown the option to select a pre-existing PST disappears from the GUI.

I followed the suggestions as outlined in your second two links, which do mention copying the PST files. The first link looks to have a procedure that will work as this is almost what I've ended up doing. I deleted the original profile, created a new profile and email accounts and I did open Outlook after that as I was going to import again. I suppose I'll restart this again and follow his procedure for linking the mail account to the old PSTs.

I was able to force Outlook to locate the PSTs in the Documents\Outlook Files directory by following this post; and setting a registry value.

Please do let me know what you find out about the POP3/IMAP piece so I'll know if I have a bigger issue with the Outlook install itself.



Russ Valentine

Copying PST files is fine. Importing them is not. I did not say you could select a pre-existing profile. I said you could select a pre-existing data file. I have no idea whether that applies to IMAP accounts. Outlook has never been been optimized for IMAP accounts and I would never trust it to behave predictably with them.Russ Valentine


Hi Herb,

Import and Export option provided in Outlook not good enough, it migrates only your pst file from one version of Outlook to another version but that does not include Signatures, Templates, Stationery etc. only the email messages are imported / exported.

It is recommended that you always configure the Outlook manually so that you need not connect / disconnect to pre-existing data file when creating a new file, instead you can create a new profile. Use effectiveoutlook migration software that gives you hassle-free results by handing all the migrated pst files and importing them into the newly installed Outlook.
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
D Outlook 2010 error - you are attempting to attach too many files at once Using Outlook 11
A "Item could not be found" error when attempting to send Outlook 2007 calendar event update Using Outlook 2
J Error attempting to age out folder on database Event 10009 Exchange Server Administration 3
R Error attempting to create a mailbox for a new user Exchange Server Administration 4
M Attempting to delete Exchange account in Office 2010 gives "primary account cannot be deleted" Using Outlook 8
GregS Outlook 2016 Move Outlook to new computer? Using Outlook 4
witzker Macro to move @domain.xx of a Spammail to Blacklist in Outlook 2019 Outlook VBA and Custom Forms 6
G Move tasks up/down todo list by VBA Outlook VBA and Custom Forms 1
S Macro to move “Re:” & “FWD:” email recieved the shared inbox to a subfolder in outlook Outlook VBA and Custom Forms 0
S Outlook Macro to move reply mail based on the key word in the subjectline Outlook VBA and Custom Forms 0
D Move Email with Attachment to Folder Outlook VBA and Custom Forms 3
Eike Move mails via macro triggered by the click of a button? Outlook VBA and Custom Forms 0
G Cannot Move Autocomplete File to New Computer Using Outlook 15
M Move to Folder Using Outlook 1
P Move emails between 2 mailboxes. Using Outlook 0
C Copy Move item won't work Outlook VBA and Custom Forms 2
N Macro to move all recipients to CC while replying Outlook VBA and Custom Forms 0
Commodore Move turns into "copy" Using Outlook 3
R List folders in a combo box + select folder + move emails from inbox to that folder + reply to that email Outlook VBA and Custom Forms 1
Jennifer Murphy Ctrl+Tab sometimes will not move through text a word at a time Using Outlook 1
V Outlook 2016 will not move emails in search results Using Outlook 4
M move to iCloud not working in outlook calendar Using Outlook 12
A Create date folder and move messages daily Outlook VBA and Custom Forms 1
Commodore Folders always closed in move/copy items dialog box Using Outlook 3
C Move Outlook 2007 to new PC with Outlook 365 Using Outlook 3
C Can't move folder, the folder is full Using Outlook 0
Nadine Rule to move attachments with specific name Outlook VBA and Custom Forms 1
A Move email items based on a list of email addresses Outlook VBA and Custom Forms 40
T Move calendar invites to new calendar Using Outlook 5
O Rule to move (specific) messages from Sent folder to Specific folder Using Outlook 1
I Automating message move between folders Outlook VBA and Custom Forms 0
K Outlook Rules: Move a Copy Using Outlook 4
K VBA BeforeItemMove event create rule to always move to its folder. Outlook VBA and Custom Forms 4
N Move emails of same conversation to same subfolder Using Outlook 6
P when i move inbox mails to another folder in outlook the mail disappears Using Outlook 1
Peter H Williams How to Move Mail item after processing Outlook VBA and Custom Forms 5
D Move Emails between Folders in Separate Mailbox Outlook VBA and Custom Forms 12
E Search for folder by key in subject then move new message to related folder Outlook VBA and Custom Forms 1
I Outlook 2013 Any way to move .OST file to new system? Using accounts in Outlook 5
O On click,I want to change subject line of selected mail and then reply to particular email and move Using Outlook 3
F "Move to" O365 feature to Outlook client via VBA Outlook VBA and Custom Forms 4
B Macro to manually move selected emails to network folder Outlook VBA and Custom Forms 1
L Making rule to move email to folder from one O365 domain Using Outlook 1
B Copy/Move Exchange inbox to Pop inbox Using Outlook 4
S Send email via SMTP - use transport rules to add to senders inbox (then rule to move to sent items Exchange Server Administration 1
C Move from Outlook 2007 Enterprise (MOE) to Outlook Pro plus 2007 Using Outlook 1
Cdub27 Move Outlook 2016 Contacts to Other Folders - Extremely Slow !! Using Outlook 6
M code to move selected Outlook contacts to another folder Using Outlook 3
Mark White VBScript Move sent mail to non-default folder Outlook VBA and Custom Forms 5
Mark White VBScript Move sent mail to non-default folder Outlook VBA and Custom Forms 0

Similar threads