MS Office/Outlook 2010, when using a secondary inbox along with your default/primary inbox in 'Cashed Exchange mode'

Not open for further replies.


The secondary inbox does not display all Folders contents and new/unread e-mails.

It does display a majority of the content.

When right clicking in the folder and choosing properties the folder page displays server and local content and it displays the diffrents between amount of local contents e-mails and server content.

And when checking the "Send/Receive all accounts" rules by Define Send/Receive groups and then clicking the button "Edit" does not display the secondary inbox as included in the "Send/Receive all accounts" and can not either be added.

Does anybody know exact how the offline content/Cashed data for the secondary inbox is managed by default by Office 2010?

(Note, When disabling or enabling Cashed Exchange Mode for the secondary inbox properties it automatically includes the primary account aswell, witch I dont want to change..)
Thanks in advance for description on Outlook behavior for the above issue!

And any tips as well to solve the problem.

Applies only for Windows 7 Enterprise, eng version that we are using. (no problem in XP and older versions of MS Office)

With best regards

With best regards Gorgis


I haved solved the problem temporary or acctually permanently as well by adding a secondary account as "primary".

In MS Office 2010 you can have up to 3 simultanius Exchange accounts in the same Outlook profile. (not the same as open additional inbox in the primary account settings)

Read more about it here:
This seemes to work out, even if the original problem remains using this method we manage to "get around" the problem.

Replies to the original problem are still of intreset to me thou.

With best regards


With best regards Gorgis


thank you for your tip. Note this is not only one person who have the problem. All of the users connecting to the second inbox in a Windows 7 Enterprise environment and MS Office 2010 have same problem.

That should exclude the any Outlook profile problems.

With best regards

Görgis Acar

With best regards Gorgis
Not open for further replies.
Thread starter Similar threads Forum Replies Date
H Outlook 2010 & office 365 ...what a mess Using Outlook 1
E Upgrade Issues - Office/Outlook 2007 to 2010 Using Outlook 0
P Outlook 2013 Office 2010 Hybrid Using Outlook 4
D Particular Facebook "Hyperlink" Issue In Office 2010 Outlook (32 bit) Using Outlook 5
D Will Outlook 2010 work with Office 2013 H&S that was preinstalled Using Outlook 2
H Reocurring outlook appointment (office 2010) does not update Using Outlook 3
B Outlook 2010 won't preview Office attachments Using Outlook 3
J Office + Outlook 2013 installed, but I need to install Outlook 2010 Using Outlook 2
B MS Office 2010: Word email merge not selecting default Outlook account Using Outlook 1
D Outlook 2010 won't launch after installin Microsoft office 2010 service pack 1 Using Outlook 1
J New setup of MS Office 2010 and Outlook on new PC but have old .pst file from previous PC Dilema Using Outlook 2
C Microsoft Office Outlook 2010, Windows 7 Using Outlook 2
S Outlook 2010 Journal does not record activities on Office 2007 files Using Outlook 1
L Sharing: Office/Outlook 2010. Using Outlook 2
D Outlook 2007 Slow Since Office 2010 Installed Using Outlook 1
O Office 2010 OCT and Outlook Address Books Using Outlook 4
N Exchange 2007 SP1 + Outlook 2007/2010 - Autodiscover for Outlook Anywhere and Out of Office not working Using Outlook 1
M Outlook 2010 can not access Out of office Exchange Server Administration 2
M Outlook profile migration during Office 2010 upgrade? Using Outlook 1
S Re: Outlook 2010 crashes when upgraded from Office 2007 Using Outlook 1
W Cannot Search Outlook Folders - Office 2010 Installed on Server 2008 R2 Using Outlook 2
T Outlook 2010 crashes when upgraded from Office 2007 Using Outlook 1
F Office 2010 Mail merge into Work 2010 using a specific Outlook catagory filter. Using Outlook 2
G I just purchased MS Office and am having a problem with Outlook 2010 Using Outlook 6
W Cannot Search Outlook Folders - Office 2010 Installed on Server 2008 R2 Using Outlook 3
G Outlook 2010 files is not working due to missing .pst files although rest of Office suite is working Using Outlook 4
B synchronizing error with windows 7 and office outlook 2010. error 4102 Using Outlook 2
D Office 2010 outlook trial Using Outlook 4
J will outlook 2010 work with office 2007 if I remove outlook 2007 (Separate Licence) Using Outlook 2
T Outlook 2010 32bit, Office Communicator 2007 R2 32bit client and Office Communicator 2007 Server cau Using Outlook 1
K I loaded Office Home and Business 2010 and Outlook will not load. I still have Outlook 2007 Using Outlook 3
T I have Office Professional 2010 and Microsoft Outlook has stopped working Close the Program__ Using Outlook 2
J Delay sending emails in Office Outlook 2010 Using Outlook 2
D Outlook 2010 - get 'corrupt file' message when I try to open attachments (office documents) Using Outlook 2
A Outlook Exchange with Windows 7 & MS Office 2010 Using Outlook 1
L Cannot preview office attachements in Outlook 2010 Using Outlook 4
L Installing Office 2010 Outlook 64 bit over 32 bit Using Outlook 3
H Outlook 2010 l No sync at home Office with DSL Internet Connection (cached Mode) Using Outlook 2
O Out of office error message in outlook 2010 Using Outlook 1
T "Out of Office" rules in error Outlook 2010 Using Outlook 2
C Is Office Outlook 2010 compatible with the Office 2003 PST file? Using Outlook 2
J Office 2010 uninstalls Outlook 2007 Using Outlook 1
F Outlook 2007 appears broken after Office 2010 uninstall: problem with MAPI and mspst.dll Using Outlook 6
E After 2010 Office Beta expired, my 2007 Outlook version stopped working properly. Can not access correct profile and synchronization with Blackberry p Using Outlook 1
S I bought the office 2010 version without the outlook licens.__ Using Outlook 1
J Outlook won't open after installing Office 2010 Using Outlook 1
G Installed Office 2010 for home and business. All work but OutLook. It will not load. Error screen says that it cannot connect to the email. Using Outlook 2
H Outlook - Meu Microsoft Office professional plus 2010 (Tecnical Preview) Expirou Using Outlook 1
E My Microsoft Office 2010 Beta version has expired. How do I backup my Outlook contacts and email bef Using Outlook 1
S Office 2010 Outlook Contacts Lists Issue Multiple Contact lists. Using Outlook 3
Similar threads