After adding another mailbox to mailboxes in outlook 2007. Outlook 2007 no longer accepts new mail into any inboxes

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T

The Decrypter



Hi,

This is my first time posting on the technet forums. So here it goes.

We run Exchange 2007 and all users use Outloook 2007. What I"m trying to do is add a mailbox to a already active profile under mailboxes in Outlook 2007. I've done this 100 time before and have worked every time. It just seem to be this one mailbox that I add and when I add it all mail to any inboxes for that user stop. I need to reset the outlook 2007 software or remove it and mail for their normal inbox will start working again. Does anyone have any ideas?

Thanks

The Decrypter
 
G

Gen Lin



Hi,

I think it may be a client issue.

1. Do you receive any error message after manually click the receive button?

2. If this problem only happens on one computer, please log into this computer by another domain account. Then try to test it. If the problem does not happen, the issue should in the user's local profile.

3. Reinstall Outlook 2007.



 
T

The Decrypter



Hi,

I'm unable to get any errors to show in the logs. But I was able to remove the local account and start again. That has seemed to work.

Thanks for all the help that you have provided in the post.
 
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