Error during auto-archive in Outlook 2007

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David Alge



One of our users are getting this error when archiving using auto-archive:

Error while archiving folder "IPM_SUBTREE" in store "Mailbox - John Doe". The file\\server\share\archive.pstcannot be opened.

We have manually archived the mailbox without any issues, it only comes up during an auto-archive. I've checked the archive files and everything seems OK with them. I've closed the archive and reopen them with no problems. The archive file was open under the user's Outlook profile during the auto-archive.

When I say manually archive, I mean I go to File->Archive and select the top most node of the mailbox, and enter the oldest date and select the PST file and let it run.

The mailbox is on Exchange 2010 and the user has Outlook 2007.

Thank you for your assistance,

David
 
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