Problems accessing network files via OWA

Status
Not open for further replies.
N

Nick-C

I have setup the remote fileserver access for OWA users however I am having problems actually downloading files via OWA. It is possible to add a network share into OWA and browse it without problems, likewise I can open files and WebReady happily renders them for viewing however when I (or any user), then tries to download said file I receive a " File could not be written to cache" error.

The odd thing is that it is possible to download the file if I first right click it and use the " Send via Email" option, then when the new window opens to create the email I have the option to view the file attachment - it is then possible to download the file when previewing it from this window. This is odd and makes me think it is a permissions issue as it seems like I can't download the file from the networked fileserver yet when I try and forward the file via email and Exchange copies the file to its server to create the email it suddenly becomes accessible and I can then download it.

This is all on Exchange 2007 SP3 running on Windows 2003 x64, I have added the fileserver to the list of allowed servers and added the domain to the list of domains to treat as internal (incase that was the issue), however I am properly stumped as to what is going on, if anyone has any ideas/suggestions they are greatly appreciated.

My blog: http://www.monkeydust.net | Twitter: http://www.twitter.com/MrYiff
 
N

Novak Wu

Hi,

Please try the following steps to troubleshoot the issue.

1. Start Internet Explorer.

2. On the Tools menu, click Internet Options.

3. Click the Advanced tab, and then under Security, click to select the Do not save encrypted pages to disk check box .

4. Click Apply, and then click OK.

5. Then, please try to download the file via OWA again.

Hope this helps.


 
N

Novak Wu

N

Nick-C

Unfortunately none of those suggestions helped, the issue isn't with file attachments (which work fine), but with the Direct File Access feature that allows you to access network file shares via OWA.

Infact one of our users is currently working around the problem by emailing himself the files he needs which allows him to download the file once it is attached to an email (but he can't download it directly from the file share via Direct File Access).

My blog: http://www.monkeydust.net | Twitter: http://www.twitter.com/MrYiff
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J Problems accessing console of Exchange 2010 on Windows Server 2008 R2 Please help me Exchange Server Administration 4
V Outlook 2016 Outlook-2016 and iCloud for Windows - Problems Using Outlook 2
M Export-Import .pst file problems Using Outlook 2
V iCloud calendar sync problems Using Outlook 13
T Many problems with outlook.com - will upgrade to Outlook soon Using Outlook 1
cricket1001 Problems with calendar syncing Using Outlook 0
P Syncing problems with add-ins Using Outlook 3
T problems with Contacts Using Outlook 8
P Problems with Standss new Quickfile 6 Using Outlook 3
Q Problems with Autodiscover Outlook 2016 Using Outlook 0
D Outlook 2013 Yahoo IMAP Sync problems Using Outlook 1
M Indexing Problems Outlook 365 Using Outlook 2
M I'm Having problems Moving Contacts to a New List Using Outlook 8
C 2016 Outlook Certificate Problems Outlook VBA and Custom Forms 3
D Archiving Problems Using Outlook 6
M Recent Update Did not Fix Search Problems Using Outlook 7
S Problems syncing emails with webmail after changing to Outlook 2016 Using Outlook 1
crazyboy Problems connecting to BCM on Server Using Outlook 2
J Problems connecting to BCM BCM (Business Contact Manager) 16
O Folder Pane problems Using Outlook 5
M Problems Downloading Content from Server(s) Using Outlook 0
O Outlook 2013 Problems sending large mails Using Outlook 4
Diane Poremsky iCloud and Outlook Problems: Syncing Calendar New Slipstick.com Articles 0
G Outlook problems Using Outlook 2
D Calendar view problems with reading pane open Using Outlook 0
A Two Problems with BCM BCM (Business Contact Manager) 0
G Problems with Active Directory Rights Management Services (AD RMS) in Outlook 2013 Exchange Server Administration 0
A Problems Opening Excel from Outlook Outlook VBA and Custom Forms 3
T Outlook Connector calendar sync problems with Android phone Using Outlook.com accounts in Outlook 1
J Outlook 2010 sync problems with Outlook Connector Using Outlook 1
B Outlook being closed causing problems during copy to Excel Outlook VBA and Custom Forms 6
A Problems with Outlook Connector in Outlook 2010 Using Outlook 2
V Please help if you can. Problems with Bcc BCM (Business Contact Manager) 3
J problems downloading POP3 emails to Outlook 2003 Using Outlook 1
THOMAS BRAXTON Microsoft Office 2010 problems Using Outlook 1
tswatek Inbox problems after adding MS Exchange email Using Outlook 2
B two unrelated problems Using Outlook 2
Felix Deleted emails sync problems Using Outlook.com accounts in Outlook 1
H Problems With Outlook 2013 VBA To Send and Print an email Outlook VBA and Custom Forms 1
L Outlook 2013 setup problems Exchange Server Administration 1
T Outlook 2013 and outlook.com sync problems Using Outlook 5
R Outlook 2013 email folder sync problems using OneDrive Using Outlook 3
Tim King Message body problems Using Outlook 3
M Outlook problems after yesterday's update Using Outlook 4
Jon Bakrley problems with outlook 2013 and pst files Using Outlook 4
C Outlook 2013 compatibility problems with outlook 2007 Using Outlook 3
M BCM - personalisation problems BCM (Business Contact Manager) 0
G Outlook 2013 problems Using Outlook 2
C problems Using Outlook 1
L Weird Inbox problems Outlook 2010/13 and Exchange Exchange Server Administration 2

Similar threads

Top