Suggested times does not work with Outlook 2010 in combination with Exchange 2007 SP2?

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J

Johan Schurmans

Hello,

If we open a new meeting request with an Outlook 2010 client in combination with an Exchange 2007 SP2 mailbox, the suggested times window gives following message: " Suggestions cannot be provided because free/busy data could not be retrieved." Free/busy is working though.

Opening the same mailbox with Outlook 2007, the " suggested times" feature works fine!

Does anyone knows how to troubleshoot this? The combination Outlook 2010 feature/Exchange 2007 should be supported: http://technet.microsoft.com/en-us/library/cc178996.aspx

Thanks,

Johan
 
C

Cabronsote

Good morning,

I am seeing a similar issue occur but the client doesn't seem to matter. I see " no information no free/busy information could be retrieved" for some mailboxes when I view a meeting request through the scheduling assistant using Outlook 2007 or Outlook 2010.

I can open another users calendar and view it's contents.. just can't get the free/busy via the scheduling assistant.

Thank you for your help,

IBD
 
F

Frank.Wang

Hi Johan,

Do all users have the issue?

Does outlook run in internal or Outlook Anywhere?

Are you running in Exchange Hosted?


 
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