I have two mail boxes open, my personal company mail address and a department inbox . When I delete an item from the deparment nbox it goes into the d

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GregB6344

I have two mail boxes open, my personal company mail address and a department inbox . When I delete an item from the deparment nbox it goes into the deleted items folder of my personal mail , Why
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


Thats normal behavior unless you set a reg key:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\General

You need to create or change the DWORD DelegateWastebasketStyle value. An 8 stores deleted items in your folder, while 4 stores the deleted items in the mailbox owners folder. You also need to have Create permissions on the deleted folder.

For more info, see http://www.slipstick.com/emo/2010/up100603.htm#2
 
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