I can not compose a new e-mail nor respond to an e-mail

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G

guardsgt

When I open outlook I am unable to respond to an incoming e-mail nor can I compose a new e-mail
 
D

Dissed



Check with you third party email service for your out going email settings, incoming seems to work.

No errors ?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


What happens when you try?

If outlook crashes, Go to File, Account settings and select the account then click Change folder button. SElect the folder you use for delivery and return to Outlook.http://support.microsoft.com/kb/2298962
 
G

Guruprasad Ra



What happens when you try to create a new mail message or while replying to an email?

What is the type of email account configured in Outlook (POP3, IMAP or an Exchange)?

Provide the complete error message/number to help you better.

Meanwhile create a new Outlook Profile and verify the results:

http://support.microsoft.com/kb/829918
 
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