Newly created Folders are not showing in the shared mailbox(secondary delegate mailbox)

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Sreekanth OP

Hi,

we have a functional mailbox (shared mailbox) which is delegated to many users.

The mailbox has many folders in it . All the delegated users have attached this mailbox has secondary mailbox.

Delegated users have full permission with send on behalf of the functional mailbox.

All use outlook 2007 and we have exchange 2007 SP3

Problem.

When a owner tries to create a new folder in the mailbox. It successfully creates, But the folders which is created is not showing in the users outlook .

Only the owner can see the folders . These folders are also seen in OWA .

When creating a new profile for the mailbox in outlook . we are able to see the update folders.

please can you provide a solution
 
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