can't read out of office messages in Outlook

Not open for further replies.

Linda in MC

Recently several users have had this problem. When they click on any Out of Office message, from any user in our Exchange network, it says "This item cannot be displayed in the reading pane. Open the item to read its contents." If they try to open it, it says "The text formatting command is not available. It may not be installed correctly. Please install Outlook again." The users can open other emails, just not Out of Office messages. Reinstalling Outlook on the user's computer has worked, except for one user. On her computer, Outlook has been reinstalled twice, and each time it seems to fix the problem, but a few days later the problem happens again. Does anyone have a permanent solution to this problem?
Not open for further replies.
Thread starter Similar threads Forum Replies Date
V Outlook 2007: How to read/write Out-of-Office settings Outlook VBA and Custom Forms 3
e_a_g_l_e_p_i Is it possible it set the fonts used to read incoming mail Using Outlook 11
R seperate read layout to design in outlook 2016..Help!! Outlook VBA and Custom Forms 3
N Disable Auto Read Receipts sent after using Advanced Find Using Outlook 4
DoctorJellybean Outlook 365 doesn't always mark emails as read Using Outlook 3
N Separate Read Layout Editing Outlook VBA and Custom Forms 0
A Read and Write to Text File Outlook VBA and Custom Forms 1
L Email Read and Delete Outlook VBA and Custom Forms 4
A Separate Read Layout Outlook VBA and Custom Forms 4
M Making Subject field writable (disable Read Only) Outlook VBA and Custom Forms 2
M How can I determine which user read an email Exchange Server Administration 4
Diane Poremsky Mark Sent Items as Read After Copying with a Rule New Articles 0
Diane Poremsky Edit and Save Outlook's Read-Only Attachments New Articles 0
Rupert Dragwater Some mailboxes show deleted items as not read Using Outlook 5
K cant read email or open attachement Using Outlook 0
R Reply marks read message as unread Using Outlook 1
T Outlook 2013 either fails to mark messages as read or marks them as read, then un-marks them. Using Outlook 1
Mary B VBscript: Need to copy every email to a folder & mark that copy as read Outlook VBA and Custom Forms 5
Mary B Outlook 2013: Rule for copying new email to folder & marking that copy as read Using Outlook 1
M Sorting messages by read/unread status Using Outlook 8
C Mark all incoming emails as read Outlook VBA and Custom Forms 3
FirefIy Marking message read only if replied to the message or Ctrl+Q. Possible? Using Outlook 1
A give User Read Only access to secondary mailbox in Exchange 2010 via AD Exchange Server Administration 1
M How do I mark emails already received as read when I get a second, different email based on subject? Outlook VBA and Custom Forms 3
JR Ryan Outlook marks all as "Read" issue Exchange Server Administration 2
R Cannot read Chinese message after import Using Outlook 2
T Saving Outlook 2010 email with attachments but read the email without Outlook Using Outlook 2
M Oh please read---> Extracting email web leads on to excel spread sheet Using Outlook 3
S Outlook Custom form - selecting text in read page Using Outlook 0
C In need of VBA code to read / parse HTML - Outlook emails Using Outlook 0
A Can't read my mails if they are on a folder... Using Outlook 0
M Unable to read HTML Using Outlook 2
J Cannot read incoming emails Using Outlook 2
P Custom field is read only Using Outlook 1
C (Read, not read) receipt "subject" problem Using Outlook 8
S iCloud Outlook Calendar is read only Using Outlook 1
Z Mark moved copies as "Read" Using Outlook 19
M Can't read invitations to appointments Using Outlook 1
M TO field on Read Page not resolving Using Outlook 3
G How to make outlook show as unread messages I read in my mobile ph or tablet Using Outlook 1
J From column changes when message is read Using Outlook 1
Z "Mark All as Read" in Outlook 2007 extremely slow Using Outlook 1
S Duplicate Read Receipt Using Outlook 4
K Read, unread, i'm losing clients! Using Outlook 1
H mark as read per folder options Using Outlook 1
G Editing the Read Receipt Using Outlook 1
S Block read receipt when outlook is configured to Exchange server Using Outlook 0
J Mail read in OWA won't appear in Outlook Exchange Server Administration 1
P mails in my inbox of outlook 2007 tend to go missing after I read them Using Outlook 14
P Read receipts and preview panes Using Outlook 1
Similar threads