Shared Inbox Outlook 2010 - one client cannot access

Status
Not open for further replies.
R

ronman57

One client using Outlook 2010 - cannot see the inbox of a shared inbox -

Using: / Exchange 2010 Server

example: sales@company.com

Connection type: Connecting through Remote Desktop from a Windows computer.

The one client sees her own " Outlook Today" instead of seeing the shared sales Inbox, when she selects Inbox from Sales.

The Deleted Items shows up correctly.

The Inbox for the shared User shows up as a Double arrow - setting horizontally by the word Inbox - which is different from what the other users see.

The " Inbox" and " deleted items" as well are shared out through sales user Outlook with Reviewer and Deleted Items All permissions and " Outlook Today" is shared out with Reviewer permissions.

The same sharing permissions have been set assigned to 3 other users and are working as they should work.

What I have done so far:
Removed / re-added Outlook profile for client

Moved Users profile from:

C:\Users\user\AppData\Roaming\Microsoft\Outlook

and from:

C:\Users\user\AppData\Local\Microsoft\Outlook

Any help or input appreciated.
 
A

AndyD_ [MVP]

Is the Outlook client in cached mode or online? Try both and see if that makes a difference.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
C Problem auto-forwarding Outlook emails from shared inbox Using Outlook 1
W Shared inbox sub folders not visible when moved Using Outlook 3
C Voting Issue with Shared Inbox Using Outlook 1
L Shared calendar appointments received as emails, stays in inbox! Using Outlook 1
K shared inbox help please Using Outlook 0
T Shared Inbox Issue - 2010 V. 2003 Using Outlook 2
M Only inbox showing up in shared mailbox Using Outlook 2
N Having Shared Calendar shift to Current day Using Outlook 0
R Assign Categories "Round Robin" style but in a shared mailbox but on specific emails only Outlook VBA and Custom Forms 8
Fozzie Bear Outlook 2016 Creating a shared local Contacts folder Using Outlook 2
P Auto assign shared mailbox Outlook VBA and Custom Forms 1
C Pull Outlook shared calendars items from Excel Outlook VBA and Custom Forms 4
C Create new Message with shared contacts & BCC'ing recipients Outlook VBA and Custom Forms 0
R VBA for copying sent email to current folder under a shared mailbox Outlook VBA and Custom Forms 17
M Outlook 365 Searching all shared calendars Outlook VBA and Custom Forms 4
S newly added shared mailboxes downloading 500GB data a day Exchange Server Administration 1
R auto send email when meeting closes from a shared calendar only Outlook VBA and Custom Forms 2
A New email notification on shared mailbox Outlook VBA and Custom Forms 0
N Shared mailbox in cached mode Using Outlook 0
B Vba to monitor time to respond to emails using a shared mailbox Outlook VBA and Custom Forms 5
D Shared Mailbox question Exchange Server Administration 1
S Import contacts to a shared mailbox Outlook VBA and Custom Forms 2
R Copy Outlook Public Folders to a File Server Shared Folder Using Outlook 0
D Delete Emails from Senders in Shared Mailbox Outlook VBA and Custom Forms 1
E Accessing shared outlook folder doesn't work since switch to new outlook/excel Outlook VBA and Custom Forms 11
J Updating existing entry on shared calendar wants to send update from delegate Using Outlook 0
C Changed By field not displaying individual user's name in O365 Shared Mailbox Using Outlook 9
G Unable to dismiss reminders from share point list calendar shared in Outlook Using Outlook 2
M how to speed up search of shared contacts Using Outlook 0
M Using conditional formatting on a shared calendar with categories Using Outlook 6
S Recovering permanently deleted folder from shared mailbox Using Outlook 1
S How to extract mail items from multiple folders and shared mailboxes? Outlook VBA and Custom Forms 0
D Outlook macros to create meeting on shared calendar Outlook VBA and Custom Forms 10
C Outlook Shared Calendar Using Outlook 1
N Does a Shared Folder Policy override a Digital Signature Setting for macros? Outlook VBA and Custom Forms 6
K Other Shared Calendar on Outlook cannot change items Using Outlook.com accounts in Outlook 7
I Application_NewMailEx for shared mailbox Outlook VBA and Custom Forms 1
P Macro to attach a file in a shared Outlook draft folder Outlook VBA and Custom Forms 2
Diane Poremsky Shared Mailboxes and the Default 'Send From' Account New Slipstick.com Articles 0
Mark White vba to create a shared mailbox folder Outlook VBA and Custom Forms 3
M Linking Excel Cell to Shared Contacts Outlook VBA and Custom Forms 7
Jeanne Goodman Create Printout from Multiple Shared Calendars Outlook VBA and Custom Forms 8
Diane Poremsky Shared Calendar Can't Be Deleted New Slipstick.com Articles 0
R Outlook 2007 - Shared Accounts and Resources without Exchange Server Using Outlook 0
D VBA macro printing attachments in shared mailbox Outlook VBA and Custom Forms 1
oliv- Treat once an email with the ItemAdd event in a shared mailbox Outlook VBA and Custom Forms 2
K VBA to measure response time for each emails in a shared mailbox Outlook VBA and Custom Forms 11
A Get shared calendar name or id in custom appointment form Using Outlook 0
S Shared Mailbox Alert Outlook VBA and Custom Forms 7
O VBA rule on multiple computers using shared mailbox Outlook VBA and Custom Forms 1
Similar threads


















































Top