Outlook 2002 Can Not Send Or Receive E-mails

Status
Not open for further replies.

kevsim

Member
I am running Outlook 2002 and have the following problem.
There are 4 messages in the Outbox, I press send/receive and the messages stay there, I checked the Sentbox and they are not there. I tried this several times.

A friend who one of the e-mail’s was addressed to said he received the e-mail about 10 times, I again checked the Outbox and the message is still there, checked the Sentbox and the message is not there.

I can not receive e-mails either.

When I try to delete the messages in the Outbox or any other messages in other folders. I receive a message “The messaging interface has returned an unknown error, if the problem persists restart Outlook”.

I have run SCANPST, uninstalled Outlook and reinstalled Outlook but still have the same problems.

I would appreciate some advise.
kevsim
 
What type of email account do you have configured?

Do you get any error messages when you check for new mail?

Are you using an antivirus scanner on outgoing email?

Have you set outlook offline? (file menu, if Outlook 2002 doesn't have an offline option, disconnect from the network) wait 5 min or so and delete the stuck messages.
 
catherized

Thank you for the prompt reply.

First I will answer your questions.

My account is a POP account which I have been using for many years.

When checking for new mail I receive an error server has timed out.

I am using AVG for e-mail both ways, but had disabled when looking for this fault.

I have tried off line but it did not work.

What I did and it worked, was create a new profile, everything worked OK.

When attempting to import my .PST file the same problem occurred.

At this time I am still playing around with the .PST import.

One thing I noticed was in the old profile all my Contacts were and still are there.

When I import the PST file to the New Profile, my Contacts are blank.

Are contacts part of the PST file and if so, why would they be blank?

kevsim
 
Contacts are stored in the contacts folder - if the Address book is blank, that can be fixed, but the Contacts should be in the Contacts folder after the import.

if they did not import, and since the pst seemed to be ok in outlook, save for the sent message problem, open it using File, Open, Outlook Data file. Look for the old contacts folder and drag the contact to the new contacts folder. You can click in the contacts, press Ctrl+A to select all then drag or use the move to command to move the contacts.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
L Outlook 2002: HTML Emails Will Not Print: Please Help Using Outlook 0
S Transferring POP emails from Outlook 2002 to Outlook.com email in Outlook 2013 Using Outlook.com accounts in Outlook 8
D Syncing Outlook 2002 with iPad 128 KB Using Outlook 1
L Outlook 2002-2013 upgrade Using Outlook 3
A moving outlook 2002 from xp to win 7 or 8 Using Outlook 2
D Outlook contacts no in address book - 2002 pst file convert to 2007 pst file? Using Outlook 0
P Outlook 2002 - How to upgrade to 2003 and convert PST from ANSI to Unicode? Using Outlook 7
P How can I view a german email in outlook 2002? Outlook VBA and Custom Forms 1
D I need to know everything about Outlook 2002/XP Forms ! Outlook VBA and Custom Forms 1
C I don't understand Outlook or Microsoft, anymore Using Outlook 0
P My Feedback to Microsoft and their response; also New Outlook roadmap Using Outlook 0
A New Outlook - Cannot drag IMAP emails to Task List in MyDay Using Outlook 1
L Android Outlook Doesn't Update PC Notification Changes Using Outlook 0
A How to open Excel file saved in Outlook folder? Outlook VBA and Custom Forms 4
D.Moore Outlook desktop client suggested searches question Using Outlook 18
Y Outlook 2016 (64-bit) Copy Local Cal. Events to Another Cal. with Modified Reminder time Using Outlook 2
T Outlook 2019 While connecting an IMAP account in "classic" Outlook 2024 I caused a massive duplication of emails on the server (death loop) Using Outlook 5
D Cannot logon to Outlook.com, or outlook on Mac, outlook not updating on ipad, iphone Using Outlook 1
J unable to get my new install of Outlook to display mailboxes in the single-line format. Using Outlook 1
D Legacy Microsoft Outlook for Mac Support will end in Oct 2025 Using Outlook 5
C Nasty Bug Lurking In Outlook For Years. The Trigger. Any Fix Or Workaround? Using Outlook 11
R Auto clicking Hyperlink in outlook Outlook VBA and Custom Forms 7
ughlook Open multiple contacts in NEW Outlook? Using Outlook 3
G Outlook translation feature is off Using Outlook 2
J Outlook 2010 does not let me put any account Using Outlook.com accounts in Outlook 3
P 3 of 5 PST files don't install from d:\outlook but only from D:\ Using Outlook 7
HarvMan January Windows 10 preview update force installs new Outlook Using Outlook 1
L Outlook 2010 - new installation on Windows 11 - aplzod32.dll is not a valid Add-in Using Outlook 12
J Outlook troubleshooting/logging - option grayed out Using Outlook 2
B Arrows missing from Outlook emails vertical scrollbar Using Outlook 0
G Outlook 2021 (New) doesn't respect default browser Using Outlook 9
B Outlook or iPhone turning tabs into spaces in Outlook Notes Using Outlook 1
P newly installed Office 365 includes OLD Outlook Using Outlook 6
R Outlook ribbon menu default? Using Outlook 7
H Spam email in Gmail not visible in Outlook Using Outlook 3
J How to transfer Win 10 Outlook to new Windows 11 pc? Using Outlook 16
J Renegade spam URL line displayed in old local Outlook 365 email title Using Outlook 3
G Reduce whitespace in Outlook desktop Contact Cards display Using Outlook 3
C Outlook classic via 365 Using Outlook 2
Dr. Demento Analogous Outlook code to read info into an array (or collection or whatever) Outlook VBA and Custom Forms 7
S Repair Outlook Using Outlook 8
V Outlook Form ListBox is not editable Outlook VBA and Custom Forms 2
F Outlook's contacts Using Outlook 1
D Outlook 2003 stopped dead Using Outlook 2
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 1
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 8
P Outlook 2016 Working Offline Using Outlook 2
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 11
O Outlook 365 synchronisieren Exchange Server Administration 1

Similar threads

Back
Top