Address book search not working

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GTA_doum

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Hello,

Two pcs running Outlook 2007 connected to an Exchange server 2010. Both Outlook using the same Exchange account. Both are configured to sync the address book offline.

When searching the address book, one returns all results as it suppose to, the other often "yield no results" or returns some of them :confused:

Any suggestions ?
 

GTA_doum

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Yes, they default to the same one; The contacts of the Exchange account. When "name only" is selected, they both show all contacts.

When you open the address book, do they both default to the same address book? Is one of them defaulting to a different address book?
 

GTA_doum

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
It is the Contacts folder, and yes, if some results are shown, they are from the contacts list.

For example, if I enter "sunrise" in both Outlook, one returns the eight results as it should, but the other returns none ! If I enter "sun" in both Outlook, one returns eight results, and the other returns two (And one of them has the 'sunrise' word in it :confused:).

Is this your GAL or Contacts folder?

When you get partial results, are the matches from the folder where you expect to find more? Outlook stops searching when it reaches the end of the address book where it finds a match.
 
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