Can receive but can not send email

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Cosmado

Member
Outlook version
Email Account
POP3
I could use some help as I am not very familiar with Outlook. I have Outlook 2007 installed on a PC running windows XP. I have been using Outlook with no problem until I looked in my outbox today when it said I have 6 unsent messages. I have tried to resend them, I have also clicked the send and receive button but they will not send. I can receive messages but not send.

I have shut the computer down 5 times and restarted but it does not fix the problem. I have also restored the computer to a time when I know I was sending emails but it did not fix the problem either.

Does anyone know what may be the problem?

Thank you in advance for your help.
 

Sandy

Member
Outlook version
Email Account
POP3
I'm having the same problem, just as of yesterday. There are no error messages so it appears to be sending, but the messages are staying in my outbox.

Sandy

Do you get any error messages? Are the icons the normal waiting tosend iron (and the message bolded) or is the message marked read?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
does it work if you start outlook in safe mode? (Hold Ctrl as you click on the Outlook icon to start in Safe mode.)




what antivirus softwae do you use? Does it scan email?
 
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