Type a contact to find NOT WORKING properly?

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VimFuegoNZ

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Hi

I have windows server 2003, and running outlook 2003. I dial into the server through a terminal services connection.

We share a public folder for business contacts with over 6000 contacts in it.

We have a small number of users (~4) and my profile is the only one with the following problem.

In the toolbar in Outlook there is a box titled "type a contact to find". On my login this is not working correctly. It sometimes cannot find contacts that are in the address book it is searching.

When I have found a contact it does not "remember" the contact that was opened in the dropdown box for finding easily later, rather it remembers the text that was typed in before. Like "smith", not that I opened the contact for "Matt Smith".

I have checked the address book is linked to the correct folders. What else could it be or what can I do to make this work??
 
Test a new profile - you could also try removing the address book service, restarting outlook and adding it back. (Tools | Email Accounts, choose View or change existing directories or address book.)
 
Thanks, I went in and removed the folder as an address book, then linked back to my personal contacts, restarted, tested and it worked! I then changed it back and it is still working how it should with the public folder contacts.




So thanks for the advice, that was really helpful!
 
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