Hyperlink

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GerryMasse

Member
Outlook version
Outlook 2007
Email Account
POP3
Recently when a friend receives an e-mail with a hyperlink, and he clicks on the link, a security message appears saying that "The security setting does not allow the computer to go to the website" (paraphrase). He claims that this happened after he loaded Chrome.

He did uninstall Chrome but the problem still exists.

Where do I lower his security level.

Oulook 2003 using XP
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Chrome is the cause - he needs to reset the internet settings in IE's Tools, Internet Options, Advanced tab. (Or Control panel, Internet options, Advanced tab). If it occurred after uninstalling Firefox or Chrome (and any program that opens HTML files) you need to repair the registry.




If resetting the Internet settings doesn't work (and they don't seem to for a lot of users), see http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/ for other things to try. Most people tell me that "Edit Registry part 2" was the fix they used. A few reinstall chrome, set ie as the browser and confirm it works then uninstall chrome.
 
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