Forwarding Email With Encrypted Attachment

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Receiving emails with encrypted attachments is a regular occurrence for my associate. However, he used to have problems with forwarding emails with encrypted attachments (but not all emails with encrypted attachments):(. This being through Outlook Web Access controlled by a foreign company with whom we deal.




Recently, a computer company created our new PCs (Intel i3 with Windows 7 Professional) and when he connected to the OWA for the first few days, he was able to forward the very emails he had not been able to before :D. Then 3 days later the situation reverted to the forwarding being unavailable :confused: with a message referring to the lack of a digital id and that the email or attachment may not display properly.




Can anyone think of a reason why this would be?






Can anyone help at all




Thank You in Advance


Prometheus1618
 
Hi Prometheus1618,

It usually happens when sender attempts to send a digitally signed e-mail message in Outlook Web Access on a computer that does not have the private key for the sender's encryption certificate on the local computer or smart card, Outlook Web Access displays the following error message in this situation:

"A digital ID that allows you to sign this message is missing."

To resolve this issue, make the private key for the sender's signing certificate available on the Outlook Web Access computer. To make the certificate available use any of these methods.

Use a smart card that contains the recipient's encryption certificate.

Install the recipient's encryption certificate into the personal certificate store on the Outlook Web Access computer as part of the digital certificate enrollment process.

Manually import the recipient's encryption certificate into the personal certificate store on the Outlook Web Access computer.

For more information visit: http://technet.microsoft.com/en-us/library/aa998354(EXCHG.65).aspx
 
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