Login Password

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cowdogex

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I'm running Outlook 2010 on Windows 7 on a new laptop. I can't make Outlook remember my email account password. When I go to my User Account and try to manage credentials it tells me I do not have permission to save files to that location even though I am Administrator and logged on on as administrator.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
What type of email account do you use? Oh wait...i forget we're now asking for account type at registration. <g> Assuming this is for a POP3 account...


1. It could be a corrupt profile. Make a new profile and see it works.


2. It could be a corrupt pst. Run scanpst on it and try again.


3. It could be an addin - Try opening Outlook in Safe mode. (Hold Ctrl as you click on the Outlook icon to start in Safe mode.)




I'd try #3 first - its easiest.




On the credential manager part - what type of user account do you use to log into windows? Is that the exact error message and at what point do you get it?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
oh, and one more thing, did you install sp1? it fixes some password issues.
 

cowdogex

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
SP 1 for Windows or Office?

I log in as an administrator.
 
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