BCM 2010 Link to Record (very) slow

Status
Not open for further replies.

Markus

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Hi.

We are running Exchange Server 2007/Outlook 2007 w. BCM. The BCM database is hosted on a remote SQL Server 2008 R2, IBM pizza box w. DC CPU, 6 GB memory and 4xSAS disks. The number of BCM accounts is almost 20.000.

In general, performance is "acceptable". However, the "Link to Record" option is giving us headaches. Having selected "Link to Record" it takes 20-40 seconds for BCM to get the list of accounts. During this time the Exchange Server/SQL Server (same machine) always has it's CPU peak to 50-100%. This would indicate that the "Link to Record" is using some CPU intensive process on the server.

This is in our production environment and needless to say we hesitate to use this functionality - but we would very much want to make better use of it.

Hoping this issue would be fixed in BCM 2010 (and SP1) I have tested this in Outlook/BCM 2010 SP1. Surprisingly the waiting time increases to 80 seconds (consistently)!!??

Do anyone have an idea on how to fix this?!

Thank you,

Markus
 

chockomonkey

Senior Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
How many accounts do you have in your database? We have a 5-10 second delay with 4200.
 

Markus

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Hi.

Maybe you missed it in the original post.

The number of BCM accounts is almost 20.000.

Regards,

Markus
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
D BCM 2013 not functioning as BCM 2010 Example no drop down for communications history Using Outlook 0
T BCM 2010 randmoly going offline BCM (Business Contact Manager) 0
A Upgrade BCM System from 2010 to 2013 BCM (Business Contact Manager) 0
S BCM crash Atheros Addin 2010 Using Outlook 1
C bcm 2010 download does not recognize outlook Using Outlook 3
Forum Admin BCM Update for Outlook 2010/2013 - Nov 2014 BCM (Business Contact Manager) 14
JimR BCM 2010 or 2013 BCM (Business Contact Manager) 6
J Migration from BCM 2010 to 2013 is messing up the label fields BCM (Business Contact Manager) 4
T BCM 2010 Archiving Communication History BCM (Business Contact Manager) 2
R BCM 2010 Problem with remote office (VPN) users cannot connect BCM (Business Contact Manager) 12
C Trying to move my Business Contact Manager ver. 2003 to BCM ver. 2010 Using Outlook 3
R BCM is almost at capacity Outlook 2010 BCM (Business Contact Manager) 2
O Is it possible to go from BCM Office 13 back to BCM Office 2010? BCM (Business Contact Manager) 1
V Permissions in BCM 2010 BCM (Business Contact Manager) 3
M Is there a list of FieldNames that BCM 2010 uses? BCM (Business Contact Manager) 0
A BCM 2010 converts html e-mails to plain text BCM (Business Contact Manager) 1
A BCM 2010 account names import in reverse order BCM (Business Contact Manager) 4
A Trouble importing data to radio buttons Business Contact Manager 2010 (BCM) Using Outlook 2
B BCM 2010: Exporting Notes to .CSV with Business Contacts? BCM (Business Contact Manager) 3
J BCM 2010 - New user cannot connect to remote DB BCM (Business Contact Manager) 5
O BCM 2010 - Customize a field with a consecutive number? BCM (Business Contact Manager) 1
E Can we make custom form as default form in BCM 2010? BCM (Business Contact Manager) 5
B can not establish BCM 2010 connection to Shared DB on SQL 2008 Express BCM (Business Contact Manager) 4
N BCM 2010 for CRM tool? BCM (Business Contact Manager) 3
S BCM 2007 to 2010 migration failure issue BCM (Business Contact Manager) 1
T BCM 2007 to Outlook 2010 with no BCM - need contacts imported BCM (Business Contact Manager) 3
R Sorting and crossing over project tasks in project window (BCM 2010) BCM (Business Contact Manager) 1
M BCM 2010 Cannot Connect to Remote Database BCM (Business Contact Manager) 1
C Remote BCM database 2010 hosted via Godday SQL Server + access via PC Window 7 BCM (Business Contact Manager) 3
D [SOLVED] Optimizing Outlook 2010 BCM BCM (Business Contact Manager) 2
C Outlook 2010 with BCM - Database Connection problems using Windows 7 Clients Using Outlook 1
T Custom forms BCM 2010; use of form controls Using Outlook 1
S Recovering .sbb file that should be a .bcm file for Business Contact Manager 2010 Using Outlook 3
M Where are contacts stored for BCM 2010? Using Outlook 1
I Outlook 2010 BCM Mass E-mail feature insists on converting outbound HTML emails to plain text Using Outlook 2
I Office 2010 BCM Using Outlook 1
N Receive "Requested Operation Failed" Dialog when trying to add BCM Database in Outlook 2010 Using Outlook 2
B Outlook with BCM 2010 and Windows Mobile will not sync contacts separately Using Outlook 1
P Communication History disappeared in BCM 2010 Using Outlook 22
D BCM for Office 2010 Pro Plus Using Outlook 1
R BCM 2007 to 2010 Conversion fails - Database size > 4GB Help! Using Outlook 1
G Importing BCM file into Business Contact Manager 2010 Using Outlook 3
L 2010 BCM Install Using Outlook 1
K BCM 2010 - Permissions Setting? Using Outlook 1
J outlook and BCM 2010 have Hyper links fileds Using Outlook 3
N BCM 2010 Will Not Setup Using Outlook 2
L BCM 2010 Linking A Business Contact to Multiple Accounts or Projects Using Outlook 1
M BCM 2010 rtm available for registered partners on portal???? Using Outlook 1
M BCM in office 2010 professional? Using Outlook 1
M Does a shared Outlook BCM 2007 database work with both Outlook BCM 2007 and 2010 clients? Using Outlook 2
Similar threads


















































Top