Outlook only starts in safe mode

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Marge

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Problem seemed to occur AFTER I downloaded a "coupon printer" required by many coupon sites. So I uninstalled coupon printer & restarted. Didn't help. Other efforts:

Deactivated all Outlook add-ons.

I ran "diagnostics."

Typed APPWIZ.CPL in run field then did a repair install, then restarted PC. Didn't help.

Uninstalled & reinstalled Outlook. Didn't help.

When I open Outlook get the error "M/S Outlook encountered a problem & Needs to close," then "start in safe mode to diagnose problem."

All M/S updates are done automatically but I did go to M/S to be sure. I even when to "custom" and downloaded the non-essential updates. I sure hope someone can help -- this has been going on for days now. Wanted to contact M/S but can't find a support link for Outlook 2007 / Win XP.:(
 
By running a Repair, Office Diagnostics or by reinstalling Office/Outlook you can probably resolve this issue. Note that during this process no files or settings of Outlook or other applications will be removed but it will never hurt of course making a backup of your Outlook data before you continue. Depending on your version of Office/Outlook and/or Windows, you'll have several of the following options available to you to start one of the above processes;

  • Help-> Detect and Repair…
  • Help-> Office Diagnostics…
  • Control Panel-> Add/Remove Programs…
  • Control Panel-> Uninstall a Program
  • Insert the Office CD/DVD-> run Setup.exe-> choose Repair or uninstall Office completely and then install it again.
 
Do you have a system restore point from before the coupon printer was installed?




Did you try a new profile? (add just one account if you use multiple accounts - we just want to see if it works)
 
Hi,

First of all uninstall outlook and then reinstall outlook

Programs & Features > Highlight MS Office .....

At the top of the window you will see Uninstall Change ....

Click on Change.....

Add or Remove Features > Continue ......

Click on the down arrow on Outlook > click on not available > Continue .....

Follow any screen instructions through.
 
Why do you guys always start with uninstall? That rarely fixes anything.






That Outlook runs in safe mode tells me that one of the support files is corrupt, not the entire install.
 
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