In box meassages disappearing

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Outlook version
Outlook 2010 64 bit
Email Account
POP3
I am using 2 computers, one lap top and one desk top. I been retrieving the mail from the laptop and and it is staying on the ISP server. Of course I can't find that setting anymore.

It looks like when I go home and down load all my mail to the desktop it removes all the mail from the server like its supposed to. But, the next time I do a send and receive from outlook on the lap top it deletes all the mail that was in my in box on the lap top.

Is there a way to set up the lap top so the mail stays in the inbox even when its not on the server?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It sounds like the laptop is configured as IMAP and the desktop is configured as pop3. Go to File, Account settings on each Outlook to check the account type.

To configure a POP3 to leave on server, go to File, Account Settings, double click on the account then click More Settings. Leave on server is on the Advanced tab. See leave on server if you need screenshots or a video tutorial
 
Outlook version
Outlook 2010 64 bit
Email Account
POP3
You got it. Its configured as IMAP. I'll change that and reset it to leave it on the server. thanks.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Or change the other account to use IMAP. It has some advantages, including you'll be able to sync sent items between the two Outlook's. The big drawback is that all mail is left on the server and if you have a small mailbox, you may hit your quota unless you archive mail on one computer.
 
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