Unset alerts from incoming email

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Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I've tried to google this one, but keep coming up with things like disabling alerts and that isn't what I need.

I have one user who insist on sending email. I'd like to not create a rule to delete all of their email, but it may come to that. What I would like to do is have a rule that will unset any alerts that a user sets in email. I can clear the flag, but this is still allowing the alert through.

Can someone direct me how to do this or to a pointer where I can read to figure it out?

Thanks so much for any help here!
The user sends an email and it has an alert set... calendar reminder. And clearing the flag doesn't clear that. So a day later or so, I have an alert / calendar reminder that pops up. I hope I am using the correct terminology.

Thank you!
Is this impossible to do or is everyone still recovering from the weekend? :)
Recovering. :) I'll have to see if I can repro it.
one more thing - is this an appointment or just a reminder?
If I look at the incoming email, in the flag field I see an icon of a small flag with a person, if that helps.

Thanks so much!
One more item... looking at the email, I see an information window that has "Follow up by Friday, April 13, 2012 8:00 AM."
Ok, that is just a reminder. Creating a rule to remove flags should remove it - it does here.

Ok, it didn't seem to work before, but i'll try it again and see if it works. Thank you so much for your help Diane!
Are you using conditions in the rule? Try it without conditions - list it first and don't use Stop processing.
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