I've tried to google this one, but keep coming up with things like disabling alerts and that isn't what I need.
I have one user who insist on sending email. I'd like to not create a rule to delete all of their email, but it may come to that. What I would like to do is have a rule that will unset any alerts that a user sets in email. I can clear the flag, but this is still allowing the alert through.
Can someone direct me how to do this or to a pointer where I can read to figure it out?
Thanks so much for any help here!
I have one user who insist on sending email. I'd like to not create a rule to delete all of their email, but it may come to that. What I would like to do is have a rule that will unset any alerts that a user sets in email. I can clear the flag, but this is still allowing the alert through.
Can someone direct me how to do this or to a pointer where I can read to figure it out?
Thanks so much for any help here!