In Outlook2003, the right click context menu had the "open" command at the top of the list; i.e. when you have a summary list of emails, you could right click on one of them and select "open" as an option. Now in 2010, the open command has gone and we have "copy, quick print, reply, reply all, forward....etc. down to delete, at the bottom of the list. Is there any way we can have the "open" command back at the top of the list? many thanks and best regards (happy new year too)