Starting up outlook in Windows 8

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barrydedo

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I have windows 8 and am trying to install Outlook 2010 (Not sure if I have 32 or 64 bit) and as I initiate outlook a separate " Windows Security" box starts up simultaneously asking for my password and user name. If I close this box Outlook tries to initiate but another box appears stating, "Connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action".

This is a new install so I have never reconfigured Outlook on this computer. All other software loaded and works fine.

Thanks
 

barrydedo

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
close Outlook, go to Control panel and search for Mail. Delete the profile and create a new one and add you email account to it.

Your instructions worked like a charm Diane, thank you very much for helping me through this issue. Your instructions saved me $150 by avoiding MS Call Center Help.

All The Best,

Barry DeDominicis
 
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