User Defined Info Gone

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DigitalDawn

Senior Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
Diane,

I really need your help.

I'm using Outlook 2007 with iCloud and Code Two for iCloud.

I created custom fields and a custom form. One field I called personal info, and because it was a custom field it would not transfer to my iPhone - which is what I wanted. Anyway, I'm not sure which program is the problem, but it seems that the sync process is screwing up my custom form, and I have to use DocMessageClass to re-eastablish it. I just noticed that all the info in my personal info field is now gone for all my contacts and I have no way to get it back. The info is plain gone.

This is a huge problem and I don't know what to do.

Please help.

Dawn
 

DigitalDawn

Senior Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
Couldn't find a way to edit my original post, as the edit post button seems to be missing.

I also tried to use an older .pst file, and it was missing the info as well.
 
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