outlook keeps crashing with cLucene error

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D

ddskid

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Hi,

I keep getting two errors in Windows logs. The first one is that a calendar folder is missing. Yet my calendar is working fine. I have also two archive folders I have access to but I don't believe these are the problems. It is only a warning message and is not affecting the running of Outlook.

The second error is more troublesome. I keep getting this error. It happens most of the time when I try to send a new email.

Faulting application name: OUTLOOK.EXE, version: 14.0.7109.5000, time stamp: 0x522a32e6

Faulting module name: CLucene.dll, version: 9.0.0.468, time stamp: 0x502f0fee

Exception code: 0xc0000005

I have been looking on the web for a solution and most suggestion indicate I may have a registry problem so I ran a registry program to clean it up but the problem persist. I have looked for additional updates to Microsoft Office but it seems I have the most update version. I have run numerous virus scans and spybot scans with them coming up empty. After the error occurs Outlook restarts and sends out the email with no problem. Does anyone have a suggestion other than what I have done already?
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
D

ddskid

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Status
Not open for further replies.
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