outlook keeps crashing with cLucene error

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ddskid

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Hi,

I keep getting two errors in Windows logs. The first one is that a calendar folder is missing. Yet my calendar is working fine. I have also two archive folders I have access to but I don't believe these are the problems. It is only a warning message and is not affecting the running of Outlook.

The second error is more troublesome. I keep getting this error. It happens most of the time when I try to send a new email.

Faulting application name: OUTLOOK.EXE, version: 14.0.7109.5000, time stamp: 0x522a32e6

Faulting module name: CLucene.dll, version: 9.0.0.468, time stamp: 0x502f0fee

Exception code: 0xc0000005

I have been looking on the web for a solution and most suggestion indicate I may have a registry problem so I ran a registry program to clean it up but the problem persist. I have looked for additional updates to Microsoft Office but it seems I have the most update version. I have run numerous virus scans and spybot scans with them coming up empty. After the error occurs Outlook restarts and sends out the email with no problem. Does anyone have a suggestion other than what I have done already?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

ddskid

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Status
Not open for further replies.
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