Missing Backup command in File menu after installing pfback.exe

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Rob.P

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Outlook version
Email Account
POP3
I am using Outlook 2003 on an XP machine. I wanted to install the backup add-on to back up my personal folders. I installed pfbackup.exe which seemed to work, but the backup command didn't appear in the File drop-down menu. I tried to install pfbackup again and received a message that it was already installed. If I go into advanced options, Com Add-ins, the Outlook Addin is there and activated and set to load at startup. I think that is all normal. However there is still no backup command in my file menu. Any ideas? :confused:
 

Rob.P

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Outlook version
Email Account
POP3
Sorry, I meant to say the Outlook Backup Addin is there and activated in the Com Add-ins list.
 

Unleashed

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Outlook version
Outlook 2007
Email Account
POP3
To be able to reinstall pfbackup, first go to the following key in the registry:
HKCU\Software\Microsoft installer\Products\06C7E36CBE523D11E8AD000A9C118E5E/SourceList and delete PackageName (Data pfbackup.msi).
 
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