it goes like outlook has stopped working, a problem caused the program to stop working correctly, wi

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John Ekow

New Member
Outlook version
Outlook 2007
Email Account
POP3
Please I have not been able to open my outlook for about a week now it always give this error : outlook has stopped working, a problem caused the program to stop working correctly, windows will close the program and notify you if a solution is available
 

Forum Admin

Senior Member
I'm assuming that you've rebooted at least once - i get that error when Lync is running but either closing lync or rebooting fixes it. Any program that accesses outlook data could do the same - for most people, it would be sync software.

Does it work in Safe mode? To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.

Did you run scanpst on the data file? http://www.outlook-tips.net/beginner-user/use-scanpst-to-repair-outlook-files/
 

nozomi58

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
I am also getting same error. Any solution please:
I am experiencing problem whereby MS Outlook 2007 gets error and close shortly after doing send/receive. We are using Exchange server and Zimbra 8.0.7.1146. The expanded error include msvcp100dll module. The problem happened on both XP pro SP2, SP3, Vista and Windows 7 PC's.

I tried running: Scanpst, Outlook safe mode, resetnavpane and Outlook diagnostics but all fail to resolve. So far the only way I managed to resolve the problem is by recreating the profile. But in doing so, user calender entries gets lost.

- Is there anyway I can resolve the problem efficiently without losing any data?
- Is there anyway to prevent the problem at all?
 
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